Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job Description
An instructional specialist serves as an advocate for students and works closely with faculty and staff to ensure student success from application to graduation. Duties of an instructional specialist include coordinating logistics to advise and register students, assist with new student recruiting, ensure proper course sequencing for both new and current students as it relates to student learning programs/degrees. Instructional specialists must exercise confidentiality in all matters.
Essential Functions
- Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.
- Knowledge and understanding of the basic admissions process to support all students for entry to programs within Student Learning. Assist in the preparation and advisement of student success, new and returning.
- Assist with program inquires by phone, email and/or campus visit while providing exemplary customer service. Verifies application packets (when applicable) are complete and coordinates information sessions within Student Learning.
- Provide consistent and important information to improve student and program success outcomes.
- Maintain accounting and administrative records within Student Learning.
- Assists in orientation and training of personnel on various computer and Social Media applications within Student Learning.
- Evaluate test scores and transcripts for the associate degree and articulation agreements.
- Work collaboratively with the Executive Director for Advisement & Testing, VP of Enrollment Services, Enrollment Services, and Student Development.
- Provide reports: Retention, persistence, marketing, recruiting, dual enrollment, PBE tracking, and placement (list is not mutually exclusive).
- Other duties as assigned
Education/Experience/Knowledge/Skills
- Graduation from High School or equivalent. Associates degree preferred.
- Minimum 2 years of experience in higher education, advisement, testing or related field. Previous student tracking and reporting experience.
- Possess technology skills, including but not limited to using Microsoft Office products.
- Possess strong oral and written communication skills.
- Exhibit effective communication skills and ability to interact effectively with students, parents, faculty, and staff.
- Ability to build and maintain collaborative relationships with college faculty and staff, administration, and students.
- Must possess a valid Texas Driver's license and be insurable by the State of Texas.
- Appropriate background check.
- This job description covers a position in which the percentage of time spent on the essential functions will vary based on the workload and will ultimately be determined by the supervisor.
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.