Position Title: Instructional Assistant (Critical Environments)
Office: Atlanta, GA
Reports To: Site Director
Work Modality: Onsite
WHO WE ARE LOOKING FOR
We are currently seeking an Instructional Assistant (Critical Environments) to join our organization. This person will join our Curriculum & Adult Learning team and support the delivery of training related to critical facility environments such as data centers and mission-critical infrastructure.
Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:
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Assist the lead instructor both in and out of class in the teaching and administration of the program
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Demonstrate knowledge and/or interest in critical facility operations, data center environments, IT infrastructure, and technical systems
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Support learner success through classroom engagement, technical assistance, and administrative coordination
WHAT YOU’LL DO
Out-of-Class Tasks and Responsibilities
Assist and/or collaborate with the instructor to:
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Grade and/or review assessments, class projects, and other materials
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Enter student grades into LMS software and grading templates
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Update Salesforce data as necessary
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Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
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Assist the instructor with preparation of daily agendas for students
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Schedule time with the instructor and students to discuss class challenges
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Monitor learner attendance, certification progress, and program milestones
In-Class Tasks and Responsibilities
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Monitor class while it is in progress to ensure overall functionality (audio, video, screen appearance, etc.) is working properly
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Serve as class timekeeper and monitor breaks and other scheduling information
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Monitor students during test-taking and breakout group activities
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Note challenges presented during class, including (but not limited to) students who:
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Seem disengaged or uninvolved with class activities
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Are speaking more than others (dominating discussion) or are typically quiet
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PERSONAL CHARACTERISTICS
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You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission
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You are data-driven, results-oriented, and motivated to support social mobility through technology training
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You have a collaborative and flexible work style and enjoy working cross-functionally with other departments
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You have a passion for teaching others and contributing to a culture of continuous improvement
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You are an effective communicator with strong oral and written skills
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You are skilled at managing your time and balancing multiple tasks and priorities
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You believe individuals from any community should have access to well-paying career opportunities and that talent can come from many diverse backgrounds
COMPENSATION
For this role specifically, we are targeting a hourly rate of $20.00.Hr. Final compensation may vary based on several factors including geographic location, experience, and alignment with qualifications.