Inside Sales Representative/Concierge Service Provider - 3349375

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients.  A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate prescribers.  With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that in partnership with a national leader in Rare Disease Specialty Pharmacy, we are currently looking for Inside Sales Representative / Concierge Service Provider to join our team.  In this position, you will promote products in the Endocrinology/Diabetes space. The Inside Sales Representative / Concierge Service Provider is primarily responsible for achieving sales forecasts and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted product. 

POSITION SUMMARY
The Inside Specialty Pharmacy Sales Representative position is mainly responsible for the growth of specific therapies in targeted accounts. The role will require a high sense of urgency and the ability to answer questions quickly and/or respond to/resolve issues that may arise. The overall goal of this position is to grow referral volumes in key therapeutic areas for Orsini. The role will require constant communication with prescriber offices that encourages the development and growth of referral volume. This position collaborates as needed with other Orsini departments to optimize referral volume and create positive customer experiences.

Inside Sales Representative / Concierge Service Provider

• Four-year College Degree required
• Minimum 1 to 3 years Remote/ Virtual Engagement experience, B2B territory management/account management experience or field sales experience preferred
• Inside Pharmaceutical, Device, or MedTech sales experience preferred
• 1-2 years of MedTech Device, Diagnostic, or pharmaceutical sales experience preferred
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all sales activities
• Proven ability to consistently meet/exceed defined territory sales goals
• Experience with Salesforce, Veeva preferred
• Advance listening, problem-solving and decision-making skills
• Excellent verbal and written communication skills
• Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• Ability to effectively manage multiple tasks across multiple systems
• High work ethic, reliable and punctual in reporting for scheduled work
• Ability to be flexible as needed to meet the fluctuating business needs
• Private, quiet, dedicated workspace required
• Maintain and update current and prospective target Prescriber profiles
• Keep current with market knowledge and competitive products
• Maintain a professional image for Client and Client Products
• Participate in all required training and sales meetings
• Plan and organize Territory to meet sales and call targets
• Make sales presentations (Details)
• Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM
• Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets
• Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate
• Have appropriate interaction with co-promotional partners or counterparts
• Ability to collaborate

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $33.00-$35.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.