Serve as the primary contact for assigned ESF house accounts.
Manage low-revenue accounts (<$5000), identifying growth opportunities.
Conduct outreach via phone or Zoom to maintain engagement.
Escalate digital product interest to appropriate Sales Executives.
Assist with order placement (ebooks and hard copies).
Vet new customer inquiries and route them to the correct representative.
Respond to requests including desk copies and general inquiries.
Maintain accurate records and updates in Salesforce (SFDC).
Support billing and invoicing processes reflected in SFDC.
Assist with Evolve admin tasks and other non-selling activities.
Collaborate with internal teams (e.g., ESF Nursing) to align strategies.
Participate in territory reviews, pipeline development, and lead generation.
Contribute to year-over-year sales growth through strategic outreach and relationship building.
Perform other sales-related and administrative duties as assigned.
Other duties may be assigned.
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