ESET

Inside Channel Account Manager (MSP)

Bournemouth Full time

Summary

TBA

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. • Primarily deal with volume partners • Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs. • Create the pipeline with your accounts with focus on exisitng business and upsell. • Be able to accurately forecast revenue on a weekly and monthly basis. • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. • Keep reseller and customer company information and all activities up-to-date in CRM system . • Assist resellers in operation tasks to process Deal registration and Orders • Achieve monthly and annual revenue and KPIs targets. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education: • Degree or equivalent is desirable, preferably in IT or cyber related subject • GCSE (or equivalent) in Maths & English( high school) Experience: • Years of work experience: 4 Knowledge: • Basic Knowledge of Microsoft Excel and Word • Knowledge of Outlook Language: • English – B2 Communication: • N/A Managerial skills: • N/A Personal characteristics: • Ability to multi-task whilst under pressure

Benefits

Health & well-being

  • Health insurance
  • Death in service
  • Employee assistance program (EAP)
  • Pension
  • Perkbox
  • Free sight tests and discount on glasses
  • Sick pay
  • Extra holiday
  • Wellbeing Allowance

Family

  • Child Birth Allowance
  • Marriage Allowance
  • Enhanced Parental leave

Office

  • Free Parking
  • Hot and cold drinks and fruit
  • Friday Breakfast
  • Christmas PartySummer Party

Other

  • Loyalty award
  • Employee referral scheme
  • Cycle to work
  • Tech Scheme
  • Christmas Hamper

Primary location

Bournemouth

Additional locations

Time type

Full time