Inside Account Representative - CCA

Job Description:

The Inside Account Representative for our CCA (Caribbean Central America) Organization deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts.

You will work with your colleagues to provide appropriate information to meet our partners needs while supporting company directives to drive revenues and margins to ensure organizational profitability. Take your sales career to the next level as an Inside Account Representative.

“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”

Candidates from Guatemala, EL Salvador, Honduras, Nicaragua & Costa Rica are encouraged to apply.

What You’ll Do:

• Formulate account plans

• Note account slippage and create a proactive strategy to gain business

• Engage with partners for quotes and orders and ensure that team enters those quotes and orders successfully

• Effectively manage a sales pipeline to guarantee continual growth

• Make inbound and outbound sales calls to an established client base in order to quote prices and provide product information

• Build influential relationships with our vendor partners and resellers

• Help resellers navigate vendor programs to maximize the profit for both TD SYNNEX and our partners

• Identify and develop business opportunities

• Create business plans to uncover new opportunities and increase TD SYNNEX's sales and profits

• Perform additional duties as assigned

• Meets attendance and punctuality standard

What We’re Looking For:

• Required Education: High School Graduate

• G.E.D. Certification plus 1 year of relevant experience

• Experience managing B2B accounts, driving revenue via calls, email, and virtual meetings, and consistently meeting KPIs

• Strong time management and attention to detail in a high-volume environment; adherence to TD SYNNEX policies, data privacy, and ethical selling standards.

Other Education/Certifications:

• 3+ years’ commercial experience desired.

• College degree in Marketing or BA.

• Proficient in English (level B1 or higher) desired.

Working Conditions:

• Professional environment (Remote).

• Occasional non-standard work hours or overtime as business requires.

• Represents the company to the customer and the customer to the company in all sales-oriented activities.

What’s in it for You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.

If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.

You may be exactly the person we’re looking for!

Key Skills

Account Planning, B2B Sales Strategy, Business Planning, Channel Management, Coaching Others, Continuous Improvement Approach, Customer Relationship Management (CRM), Data-Driven Decision Making, Distribution Management, Excel Analytics, Financial Acumen, Inside Sales, Margin Management, Microsoft Power Business Intelligence (BI), OEM Business, Order Management, Pipeline Management, Price Management, Pricing Management, Sales Quotes, Time Management, Vendor Management

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company