Job Description
Innovation Subject Matter Expert
OES Equipment, a part of the DPR family of companies, is a fast-paced construction supply and equipment rental company in the construction industry, is seeking an Innovation Subject Matter Expert. This role is responsible for delivering technology solutions per customer requirements. Innovation Subject Matter Experts apply proven communication, organization, and problem-solving skills to help identify, scope and deploy technology solutions.
Duties and Responsibilities
- Gather new and innovative ideas from across the industry and the company.
- Work with customers to understand needs, define solution requirements and identify and deliver solutions.
- Define initial problem statements and elucidate the scope of work for the idea(s) that will solve the problem(s).
- Facilitate and work with stakeholders, end-users, subject matter experts, and business analysts to clarify high-level project requirements and goals.
- Test and prove out new concepts and solutions, including vendor engagement, process development and documentation, and metrics for success criteria and business drivers (operational and customer feedback).
- Evaluate technology vendors for fit, scalability, support, and longevity.
- When appropriate, ensure new solutions integrate with other solutions and best practices.
- As needed, develop ancillary solutions for existing platforms and scale per DPR corporate requirements.
- Monitor and evaluate the effectiveness and efficiency of solutions after they have been implemented in order to improve the efficacy of future deployments.
- Document, share, and present lessons learned from testing, proofs of concept, and pilots of new ideas and technologies.
- Work with vendors to establish standard product packages for DPR and other customers.
- Work with vendors and OES vendor onboarding team to establish favorable commercial terms, competitive pricing, service level agreements (SLAs), and other business terms.
- Work with marketing resources to develop sales and educational material for technology products.
- Assist with upscaling of new solutions for OES turn-key services, e.g. Modular and Logistics, including design support as needed.
- Engage with DPR Family of Companies to identify new opportunities for business growth.
- Contribute to the development and continuous improvement of the technology products intake, evaluation and scaling processes.
- Contribute to the development, implementation and continuous improvement of the order intake and fulfilment process(es) for technology solutions.
Required Skills and Abilities
- Effectively manage multiple projects and assignments concurrently.
- Collaborate and understand complex processes and produce solutions to support them.
- Ability to map, analyze and communicate processes.
- Ability to lead and be led.
- Understand, communicate, and explain technical processes and programs to everyday users.
- Speak and present internally/externally.
- Ability to work in a flat-organization environment that requires full transparency, team collaboration, leading by influencing, and socialization of initiatives.
- Ability to train and develop new and existing team members.
Education and Experience
- Advanced understanding of rapid prototyping for technology solutions including but not limited to low-code/no-code software development, 3D printing, small electronics, UI/UX mockups, etc.
- Knowledge of design, engineering, and construction processes, including the ability to read and understand construction documents, shop drawings and plans, is preferred.
Physical Requirements
- Flexible work schedule.
- Travel up to 50% of the time, at various construction sites; plan and execute multiple projects daily.
- Position requires lifting and carrying moderately heavy equipment (25lbs+), climbing ladders and occasionally entering crawl spaces and enclosed ceilings.
- Prolonged periods sitting at a desk and working on a computer.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.