At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Location: Kraków
Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old
About the team:
Our mission is to reinvent how financial services firms build, govern, and run data integrations and transformations. Today, that work is fragmented across teams, tools, and handoffs—slow to deliver, expensive to maintain, and painful to change. We’re collapsing it into a single AI-native platform that empowers business users to self-serve (without writing a ticket) while giving engineering teams the governance, security, and auditability they require. We’re growing our founding team now—high ownership, high velocity, and real customer impact.
About the Role
We are seeking a Product Specialist to accelerate the delivery, quality, and adoption of a GenAI-native platform for the financial services industry. This is a hands-on, high-ownership opportunity where you’ll help bring a 0-to-1 product vision to life—turning new capabilities into real workflows that teams can trust and adopt. You’ll work day-to-day with product management, engineering, data, and customer teams to turn prioritized use cases into clear requirements, shippable increments, and production-ready capabilities—balancing speed, trust, and operational rigor.
In our team, you will be responsible for:
Product & Feature Execution
Own and govern a prioritized feature portfolio—making tradeoffs explicit and keeping delivery focused
Translate problem statements into crisp requirements (user stories, acceptance criteria, edge cases) for design and engineering
Partner with product leadership to continuously refine prioritization based on customer feedback, delivery learnings, and risk
Maintain and communicate the roadmap, ensuring dependencies, milestones, and release readiness are visible
Agile Delivery & Sprint Support
Drive sprint planning, backlog refinement, and release readiness to keep teams shipping predictably
Be the day-to-day point of clarity for engineers and designers—answering questions, resolving edge cases, and documenting decisions
Coordinate UAT and rollout validation, ensuring what we ship meets user expectations and operational constraints
Enablement & Adoption
Support user and client onboarding, ensuring teams reach value quickly and consistently
Contribute to training materials, release notes, and documentation that scale product understanding
Build and maintain a living knowledge base (workflows, FAQs, decisions) that reduces friction for users and internal teams
Data & Knowledge Assets
Support data creation and preparation activities that improve model performance and product reliability
Create and curate structured knowledge assets that power GenAI experiences (taxonomy, reference data, examples)
Requirements:
3+ years in product operations, business analysis, or delivery support within financial services operations and/or data operations (e.g., ETL, reconciliations, data quality, file-based processing)
Hands-on experience in agile delivery (sprint planning, backlog refinement, demos, retrospectives)
Excellent written communication and documentation skills (requirements, workflows, test artifacts)
Comfort collaborating with both technical and non-technical stakeholders; able to translate between business outcomes and implementation details
Analytical mindset and strong attention to detail; able to spot gaps, risks, and inconsistencies before they become defects
Strong stakeholder management—you can say “no” (or “not yet”) diplomatically while maintaining trust and momentum
Comfort with ambiguity—requirements evolve; you create clarity rather than wait for it
Customer empathy—genuine curiosity about user needs and workflows, not just managing a backlog
Nice to Have
Exposure to AI, analytics, or data-driven products (GenAI use cases, ML features, dashboards, experimentation)
Understanding of financial messaging and data exchange patterns (e.g., SWIFT, file transfers via FTP/SFTP)
Familiarity with capital markets data domains and platforms (e.g., ABOR/IBOR)
Exposure to testing/QA practices (test cases, UAT support, defect triage)
What we offer:
To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
Private medical care
Life Insurance
Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
Professional trainings and qualification support
Wellbeing Program
Online Social Fund benefit platform
Social, sport and integration events
Onboarding Program for new hires
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.