Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Are you passionate about creating a positive impact in the lives of individuals and families experiencing homelessness? Do you have a heart for social justice, compassion, and collaboration? If so, The Salvation Army invites you to bring your dedication and expertise to our Initial Assessment and Planning (IAP) team.
We are seeking a committed and empathetic Initial Assessment and Planning Worker to join our Homelessness Service. This is an opportunity to work on the frontline of crisis support, helping vulnerable people regain safety, dignity, and stability in their lives.
You will play a critical role in delivering rapid, compassionate, and high-quality crisis intervention services to individuals and families who are homeless or at risk of homelessness. You will conduct assessments, develop action plans, provide housing referrals, and connect clients to a wide network of community supports—all with the goal of securing safe, affordable accommodation and preventing re-entry into the homelessness system.
You’ll be part of a caring, values-driven organisation that’s committed to social justice, inclusion, and long-lasting positive change.
Reporting to the Team Leader, this is a 12-month max-term, full-time position, based in Geelong, VIC.
Compensation is in accordance with SCHADS Award Level 5.
Conduct thorough assessments and develop tailored support or safety plans in response to immediate needs and risks.
Deliver person-centred services in line with TSA’s National Homelessness Model of Care
Link clients with essential community services and long-term support systems
Maintain accurate case notes, reports and documentation in accordance with funding and compliance requirements
Work collaboratively with internal teams and external stakeholders to deliver integrated care
Advocate for vulnerable individuals with empathy and professionalism
What You Will Bring
A relevant tertiary qualification (e.g. Social Work, Psychology, Occupational Therapy). Candidates with Diploma qualifications and significant experience will be considered
Recent experience in Initial Assessment and Planning or a related role within the community services sector
Demonstrated understanding of homelessness, trauma-informed practice, and complex client needs (e.g. mental health, substance use, family violence)
Excellent communication, crisis management, and relationship-building skills
A deep alignment with The Salvation Army’s values of Integrity, Compassion, Respect, Diversity, and Collaboration
A current and valid Employee Working with Children's Check
A current Driver’s Licence
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
If you’re ready to be the difference in someone’s life—to bring hope where it’s needed most—then we want to hear from you. Please submit your resume and cover letter detailing your alignment with the requirements of the role.
Together, let’s create a future where everyone has a safe place to call home.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration