Infrastructure Support – Technology Delivery

Infrastructure Support – Technology Delivery

Cronos

Madrid, Spain

This role leads the design, development, and ongoing support of clinical technology solutions for the Cronos business unit. The position partners closely with Clinical, Operations, and IT teams to deliver reliable, scalable, and compliant data systems that support clinical study workflows.

Key Responsibilities

• Serve as Lead Developer, overseeing the design, development, implementation, maintenance, and user support of custom and configurable applications.
• Apply technical expertise and domain knowledge to build solutions that support clinical data study workflows.
• Program, test, and document systems in alignment with coding standards, enterprise security requirements, and system validation procedures.
• Develop and maintain data integration workflows, including ETL processes for data extraction, transformation, and loading.
• Identify system or workflow inconsistencies and proactively present solutions to Clinical and Operations stakeholders.
• Contribute to the creation, revision, and maintenance of SOPs, work instructions, and system documentation.
• Support the evaluation, testing, and implementation of new technologies and system upgrades.
• Collaborate with project teams to define timelines, responsibilities, and deliverables, ensuring assigned objectives are met.
• Mentor team members to strengthen technical, database, and application development capabilities.
• Build and maintain strong communication channels and working relationships with internal teams and external clients.

Qualifications

• Bachelor’s degree in Computer Science, Systems Engineering, or a related field, or equivalent experience.
• Several years of relevant professional experience, or an equivalent combination of education, training, and experience.
• Required experience with Microsoft M365 technologies, including Power Automate, Power Apps, Power BI, and SharePoint.
• Preferred experience with ServiceNow or other IT service management platforms.
• Preferred experience with Salesforce or other CRM systems.
• Familiarity with system development and issue‑tracking tools such as JIRA or Azure DevOps.
• Strong organizational, communication, and technical skills.
• Experience working within cross‑functional delivery teams.
• Ability to build and maintain effective working relationships with colleagues, managers, and clients.

Why Join?

Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.