The IT Business Analyst/ Project Manager is a senior-level position responsible for the successful execution of complex, strategic, enterprise-wide technology initiatives critical to business growth, regulatory compliance, operational efficiency and business outcomes. The role accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area.
Responsibilities:
Own and drive the creation of business/ functional requirements and change requests, documenting solution and managing end to end project delivery
Integrate modern tools and emerging technologies including AI‑enabled automation, collaboration platforms, to enhance productivity and streamline delivery workflows.
Manage relationship with Business and take ownership for providing regular project updates to key business and technology stakeholders
Excellent oral and written communication skills is essential to effectively communicate issues, risks, and progress on complex processes to multiple stakeholders.
Partner with technology teams to oversee projects, execute plans and ensure critical deliverables are met
Proactively identify risks, issues, and blockers; escalate with precision and propose credible mitigations before they become crises.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Essential Skills:
Proven experience in technology project management, business analysis, or delivery leadership within a Capital Markets business is essential.
Experience in Capital Markets products; Prime Brokerage Cash, Prime Brokerage Synthetics and end to end trade lifecycle workflows will be highly relevant to this role.
Hands‑on experience leveraging AI and automation for productivity with knowledge of emerging AI use cases in PM/BA/Technology functions highly desirable.
Demonstrated ability to effectively use complex analytical, interpretive, and problem-solving techniques.
Strong analytical, documentation, and problem‑solving skills with ability to translate complex requirements into clear, actionable designs.
Stellar Communicator, written and verbal communication is a genuine differentiator. Tailors message, medium, and tone to audience with precision and impact.
Familiarity with SDLC and Agile development methodologies including tools such as Jira & Confluence
Strong influencing and negotiation skills; ability to build and maintain effective networks and relationships
Relentlessly Organized, nothing falls through the cracks. Maintains meticulous control of actions, decisions, risks, and dependencies across complex programme landscapes.
Education:
Bachelor's degree/University degree or equivalent experience
#LI-Hybrid
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