Information Security Analyst I - Graduate

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

About the Role:  This internship will provide hands-on experience in various aspects of cybersecurity, with a focus on Data Privacy Operations (DPO), Governance Risk and Compliance (GRC), Identity and Access Management (IAM), and Security Awareness Program Management. The intern will work closely with each of these teams to support ongoing projects and initiatives. 

What you’ll do: 

• Data Privacy Operations (25%): Assist with the ongoing operation management of our privacy program.  Gain experience with cutting-edge data privacy technologies. Assist with data privacy education and training for CSG employees. 

• Governance Risk and Compliance (25%): Communicate, escalate, and track progress on risk assessments and remediation activities.  Assist in various audit and compliance tasks including PCI-DSS, ISO 27001, ISO 42001, SOC 2 Type II, and HITRUST. Perform due diligence reviews on third-parties.

• Identity and Access Management (IAM) (25%): Support IAM operational and governance activities, including user lifecycle processes (joiner/mover/leaver), access reviews, and role-based access models.  Assist with documentation, data analysis, and process improvement initiatives.  Develop and maintain Power BI dashboards to analyze IAM and security metrics, trends, and reporting. Gain exposure to IAM tooling, access governance concepts, and integrate with HR, IT, and application teams.
• Security Awareness Program Management (25%): Support the planning, execution, and measurement of security awareness initiatives, including training campaigns and employee communications. Assist with reporting metrics, content updates, and coordination with internal stakeholders to improve employee security posture.

Is this opportunity right for you? We are looking for candidates with: 

• A strong interest in cybersecurity and a desire to learn about privacy, risk management, and security best practices.  

• Excellent time management, decision-making, presentation, interpersonal, and organizational skills. 

• An ability to support multiple projects and priorities in a fast-paced and dynamic environment.  

• Proficiency in Microsoft Office/Microsoft 365 applications. 

• An ability to establish strong relationships with internal customers in a remote work environment.  

You should have:

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.

• South African Citizen
• CV & Cover Letter
• Academic Record (Completed Academic Studies)
• Bachelor's degree in Computer Science, Information Security, Cybersecurity or related field
• Good verbal and written skills
• Proficiency in English in a business environment

What we offer: 

• Hands-on experience in a collaborative work environment. 

• Chance to work and gain experience with state-of-the-art technology solutions. 

• Opportunities to collaborate with and be mentored by leaders and team members from all four teams. 

• Contribute to meaningful and transformational projects. 

• Build your network and make valuable connections with experienced professionals. 

Perks & Benefits

• Hybrid environment
• Group Training
• Participate in our Employee Belonging Groups

Our story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more.

Location(s):

ZA.Cape Town.Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.