Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Summary:
Quickly understand new software and create User Manual/Getting Started Guide/Release Notes content using Madcap Flare.
You will develop and document technical content that describes the software applications.
You will test and execute the software installation guides and report any anomalies using Jira.
You will participate peer reviews of documentation content for quality and accuracy and provide weekly status and meet regularly with group.
The Essentials - You Will Have:
Educational Background: B.E. / B.Tech / MCA or equivalent (with min. 60% in all qualifying exams).
2+ years of experience in technical writing.
knowledge of MadCap Flare.
knowledge of structured authoring, DITA, CMS, and XML.
Hands on experience with MS Suite, Acrobat, Snagit, Paint, video recording tools, virtual images, Windows and Linux Operating Systems.
1+ years experience as an effective technical writer in an agile development environment.
1+ years of experience with common style guides such as Chicago Manual of Style, and Microsoft Manual of Style.
knowledge of Jira and Confluence, or similar platforms.
The Preferred - You Might Also Have:
Exposure to Programming.
Knowledge on creating Context Sensitive Help.
Working knowledge on GitHub, VMs.
Experience from Software domain.
Exposure to multimedia development.
Knowledge on CMS administration.
Expert in information design and structured authoring.
Troubleshoot issues with publishing tools without support from other team members.
Experience working with US teams.
Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach.
What We Offer:
Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalised wellbeing programs through our OnTrack program
On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.