Industry 4.0 Program Deployment Manager

Date Posted:

2025-10-27

Country:

United States of America

Location:

OTSCH: South Carolina Home Offices Remote Location, Remote City, SC, 06032 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

The Digital Technology manager will lead global deployment of configurator management system across EMEA, APAC, NA and LA. They will work closely with Engineering, Digital Technology, and Operations to drive one consistent standard process of product configuration which sets a foundation for global digital thread. In the near term, this role will concentrate on driving Digital Thread initiatives within North America operations, ensuring alignment with broader transformation objectives. We seek candidates who demonstrate initiative, problem-solving, and the ability to communicate complex ideas—ready to grow into strategic leadership roles.

The role is primarily based in Florence SC or Bloomfield CT, or remote in US.

On a typical day you will:

• Oversee and deliver on a multi-year project roadmap of Industrial 4.0 technology globally from requirement, design, development, deployment and operation with focus on MFG Configurator that connects design to MFG. Potentially extend to other MFG technologies.

• Demonstrate experience working with enterprise systems such as ERP (Enterprise Resource Planning), MES (Manufacturing Execution Systems), or configuration management systems to support manufacturing and digital transformation initiatives.

• Partner with Otis Manufacturing operation teams and DT team in each factory. Prioritize, implement and adjust Industrial 4.0 projects in all global factories through partnership and collaboration.

• Support work of multiple workstreams, including coordination of work assignments, handling blocking issues and facilitating resolution of challenges

• Lead the processes, tools and techniques to run the people side of change to achieve desired business outcomes. Connecting with colleagues to enable understanding of the “why” and the “art of the possible” behind the digital transformation, thereby encouraging a digital culture that embraces, adopts, and applies change with a positive impact. Ability to drive process harmonization and adoption globally and cross functionally.

• Maintain accurate project documentation, provide regular progress reports and ensure cost-effective utilization of resources to deliver project objectives.

• Travel up to 15%

What you will need to be successful:

• Bachelor's degree in the field of information technology, engineering, computer science and / or business administration or equivalent combination of experience

• A minimum of 5 years working in manufacturing or similar. Experience in Industrial 4.0 is preferred

• Strong experience working with innovative digital technologies

• Experience with PLM, ERP, or CPQ systems in a manufacturing context is required; exposure to cloud deployments, data migration, or system integration is a plus

• Validated experience in digital technologies and trends across industries (e.g. Industry 4.0, Industrial IoT, digital factory, manufacturing execution systems, advanced robotics, workforce of the future and similar)

• High level of emotional intelligence, excellent collaboration, and interpersonal skills with the ability to communicate complex ideas, anticipate potential objections and persuade others, including leaders, to adopt a different point of view.

• Ability to simplify the complex; navigate ambiguity; focus on the critical few priorities to deliver outstanding results

• Self-motivated, works autonomously in a fast-paced environment.

• Facilitating innovation in business process and technical solution delivery

Preferred Qualifications:

• Leadership or significant contribution to global deployments of enterprise programs

• Experience facilitating collaboration across engineering, digital technology, and manufacturing operations in multi-site or international settings

• Demonstrated leadership in driving process harmonization, change management, or digital transformation initiatives

• Familiarity with advanced Industry 4.0 technologies such as Industrial IoT, or robotics

• Participation in professional development programs, certifications (e.g., PLM, ERP, cloud, Agile/Scrum), or industry conferences

• Experience working with major enterprise clients or large-scale manufacturing organizations

• Strong analytical, communication, and stakeholder management skills, with the ability to simplify complex technical concepts for diverse audiences

• Demonstrated initiative in identifying and implementing process improvements or innovative solutions

Additional Comments:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position. 

What we offer:

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. 

• Enjoy three weeks of paid vacation, along with paid company holidays 

• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. 

• Life insurance and disability coverage to protect you and your family. 

•  Voluntary benefits, including options for legal, pet, home, and auto insurance. 

• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. 

• Pursue your educational goals with our tuition reimbursement program. 

• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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