Job Summary:
We are seeking a highly skilled Indirect IT Procurement Specialist with comprehensive expertise across all aspects of indirect procurement operations. This role demands strong proficiency in ERP systems, P2P workflows, supplier governance, and AP best practices, while driving cross-functional collaboration and ensuring operational excellence.
This role is a prominent component to advancing iHerb’s mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone.
Job Expectations:
The specialist will be responsible for managing the procurement of indirect goods and services to support the company’s daily operations. Key responsibilities include, but are not limited to:
Assist with supplier onboarding approval governance, ensuring due diligence, compliance screenings, and tax form accuracy (W-8/W-9).
Provide oversight of Accounts Payable processes, resolving escalated invoice/PO mismatches, payment holds, and audit support.
Act as a trusted advisor to Finance, AP, and business leadership on procurement strategies, compliance, and risk mitigation.
Develop dashboards and analytics that inform leadership decisions on spend, supplier performance, and risk.
Lead cross-functional projects with visibility to senior stakeholders.
Oversee the end-to-end contract lifecycle using Ironclad, from drafting through renewal.
Partner with internal stakeholders and Legal to align on contract and compliance requirements.
Support month-end accruals and partner with Finance on reporting deliverables.
Shape indirect procurement best practices, applying external market knowledge and regulatory insights to company policies
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Strong negotiation skills with a proven ability to secure favorable terms and conditions.
Excellent analytical and problem-solving abilities
Exceptional communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Ability to work independently and collaboratively in a fully remote environment, managing multiple priorities and deadlines effectively.
High degree of accuracy and attention to detail
Excellent organization skills and ability to multi-task
Equipment Knowledge:
Experience Requirements:
Preferred Qualifications:
Education Requirements:
Bachelor's degree in Business, Supply Chain Management, or a related field. MBA or advanced degree preferred.
Judgment/Reasoning Ability:
Able to identify, troubleshoot and resolve problems quickly using sound
judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
● Hectic, fast-paced with multi-level distractions
● Professional, yet casual work environment
● Office / Warehouse environment
● Must be able to work Pacific Standard Time (PST) business hours, but be flexible enough to work Eastern Standard Time on occasion.
● Ability to work extended hours as required
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.