Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Turn Technical Challenges into Customer Success – Join Us as a India Field Service Center Engineer (Manesar)
Location: On-site at IFSC, Manesar
Are you passionate about solving technical challenges and delivering exceptional service? Join our India Field Service Center team and play a key role in keeping Agilent instruments running at their best. This is your chance to work hands-on with cutting-edge technology, make a real impact on customer success, and grow your technical expertise in a collaborative environment.
What You Will Do
Repair and refurbish Agilent instruments, modules, and parts with precision.
Perform functional testing to ensure equipment meets factory standards.
Follow SOPs and checklists for all repair and testing activities.
Troubleshoot and resolve technical inquiries from internal and external customers.
Contribute to technical projects and continuous improvement initiatives.
Maintain workstations and calibration tools, ensuring compliance with quality standards.
Record repair data accurately in systems like SAP CRM and internal dashboards.
Engage in continuous learning—technical and soft skills—through training programs.
Collaborate with engineers, coordinators, and managers to support daily operations.
Drive improvements in processes to enhance efficiency and customer satisfaction.
Perform routine and complex testing, troubleshooting, and quality checks independently.
Ensure adherence to Quality System standards, safety, and ESD protocols.
What You Will Bring
Bachelor’s or Master’s degree in Engineering or a related technical field.
Minimum 2+ years of relevant experience in repair, maintenance, or testing of instruments.
Knowledge of Agilent LC and GC products; GCMS and LCMS experience is a plus.
Strong problem-solving skills and ability to work independently.
Customer-focused mindset with excellent communication skills.
Ability to thrive in a dynamic environment and collaborate effectively.
Familiarity with SAP CRM or similar reporting tools is an advantage.
Fluency in English and local language.
Why Join Us?
At Agilent, you’ll work with innovative technology, learn continuously, and contribute to solutions that make a difference. If you’re ready to take ownership, solve challenges, and grow your career, we’d love to hear from you!
Apply Now and be part of a team that powers progress!
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.