IN_ Associate|| MuleSoft Developer || IN_IT_ Services CO|| IFS || PAN India

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.

Job Description & Summary:

As Support Technician, you provide first-line technical assistance and support for queries and issues related to the application platform. This role involves troubleshooting, resolving technical problems, and ensuring customer satisfaction

Responsibilities:

• Working Knowledge on creating and implementing integration solutions using MuleSoft Platform and Anypoint Studio, API manager and other related components, including designing APIs and data flows. • Connecting different systems, applications, and data sources through APIs and integration flows. • Developing data mappings and transformations using tools like DataWeave to ensure seamless data exchange. • Identifying and resolving issues related to API connectivity, message processing, and system performance. • Proficiency in MuleSoft Anypoint Platform and Studio. • Strong understanding of API design principles and best practices. • Experience with data transformation and integration patterns. • Familiarity with security protocols and best practices (OAuth2, SAML, etc.). • Knowledge of various integration technologies (JMS, JDBC, SOAP, REST). • Experience with testing, debugging, and troubleshooting MuleSoft applications. • Excellent communication and collaboration skills. • Experience with Agile methodologies and project management. • Ensure Infrastructure is secure and protected against all identified security vulnerabilities. • Stay up-to-date with the latest MuleSoft features, updates, and best practices • Document issues and resolutions, maintaining an accurate log of activities for reference. • Maintaining a knowledge base of common issues and solutions • Assist in testing new features and updates to the platform to ensure quality and performance.

Mandatory skill sets:

• Serve as the point of contact for troubleshooting and resolving MuleSoft-related issues • Diagnose integration errors and data flow disruptions, providing timely resolutions • Escalate complex problems to development teams or third-party support as needed • Understanding of cloud services and platform-as-a-service (PaaS) offerings • Good understanding of software development and app platform operations • Familiarity with ticketing systems and support tools

Preferred skill sets:

• Curiosity: A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo. • Collaboration: A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect. · • Challenge: Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions. • Value Driven: Demonstrates a strong commitment to ethical principles and organizational values, ensuring that all actions and decisions align with the company's mission and integrity standards. • Friendly and approachable. • Patient and understanding. • Resilient and adaptable. • Willingness to learn and grow in the Support Team and keep abreast with industry trends.

Additional information MuleSoft Certified Person

Years of experience required:

3+ years and above.

Education qualification:

Any UG/PG

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Esri Business Analyst

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architectural Engineering, Business Continuity, Cloud Architectures, Cloud Compliance, Cloud Infrastructure, Cloud Migration, Cloud Virtualization, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Data Infrastructure, DevOps Practices, Disaster Recovery, Emotional Regulation, Empathy, Google Cloud Platform, Hardware Troubleshooting, Hybrid Cloud, Identity and Access Management (IAM), Inclusion, Infrastructure Architecture {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date