IN-Specialist 2_Learning & Development _ Learning & Development Operations _IFS_Bangalore

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Specialist

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: Responsible for planning, coordinating, and administering training and development programs within the organisation.  will play a key role in designing, implementing, and overseeing these programs, collaborating with various departments to assess training needs, create engaging content, and measure the effectiveness of learning initiatives 

Job Description

• Role of Learning Operations specialist with key responsibilities around LMS administration and management
• Playing an important role in helping manage the L&D operations
• Supporting L&D interventions with smooth and seamless logistical and operations support
• Providing support to the team in managing and coordinating the L&D programme
• To ensure accurate, timely and high-quality reporting across HC metrics.
• To create & deliver analysis of Learning & Development to identify actionable insights.
• To gather data from various sources, and analyzing large data sets to create consumable reports/presentations.

Responsibilities:

Learning & Development

· Co-ordinate with business and HC team to execute L&D frameworks.

· Support assessment of technical and professional development needs of business units

· Support in executing Role based curriculums – technical and behavioral

Learning infrastructure management

· IT Infrastructure management inside the class room

· Seating arrangements

· External venue management

· Class logistics management – stationery, training materials and food and beverage

Learning helpdesk

· Resolving learners queries (pre and post course)

· Provide technical support on LMS and e-Learning courses

Learning Management System – Growth Centre

· Create / Maintain course offerings and curriculums

· Enrolment Management (Proxy Enrolment, Early cancellations, Late Cancellations, waitlists)

· Managing transcripts

· Administering evaluations

· Administering assessments

· Sending calendar invites and reminders

· Announcing courses - Upload attendance, closing offerings

· Virtual learning support - Create Web-Ex/ Live meeting events

Reporting

· Generating periodic dashboards and reports from Growth Centre/CSOD.

Mandatory skill sets:

• HR Ops

Preferred skill sets:

• Microsoft Office Suite and other relevant software

Years of experience required:

1-3 years

Education qualification:

BBA, MBA, B.Com, BA, M.Com, PGDM

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor in Business Administration, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Learning Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date