At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Technical Consultant is a service-minded individual with a solid technical expertise in charge of implementing and configuring trading platforms for our clients.
Responsibilities
Work with our clients to analyze their requirements and issues from both a functional and technical perspective
Configure, integrate and customize our products to fulfill the clients' business requirements
Liaise with our Product team and our Technical Account Managers
Proactively improve processes to promote better quality and safer deployments
Assist the support team on the most critical support cases
This position leads to a sound understanding of international financial markets and to excellent knowledge of our product suite.
Your profile
A degree in Computer Science / Information Systems / Engineering or relevant major
Technical Expertise (programming experience is highly appreciated; basic knowledge of Java, Linux, and databases required)
Excellent communication skills: candidate must have a legible and synthetic speech
Autonomy, organization, and a strong sense of accountability
Financial Experience is a plus (such as front office systems, market connectivity, equities/derivatives, FIX protocol, 3rd party vendors, etc.)
Minimum 3 years experience in a client-facing technical support role or in implementation/delivery role
Excellent command in English
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work remotely.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.