Impact Manager

Application Instructions

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Number of Positions: 1

Work Location: 100% On-Site

Position Overview

The mission of the Impact Manager is to supervise, coach, and develop a team or teams of 6-10 full-time City Year AmeriCorps Members during their 10-month term of service to implement the Whole School, Whole Child program at a Dallas Independent School District, Uplift Education or Desoto Independent School District school. This role is a member of the Impact Department and reports directly to an Impact Director. The Impact Manager’s role is focused on coaching their team to deliver high quality student interventions and build a positive school culture, collaborating with school partners to ensure conditions for success at the schoolhouse, and developing AmeriCorps Members both personally and professionally. Additional responsibilities include designing and implementing site wide projects, designing and leading trainings for AmeriCorps Members on office-based and school-based Learning and Development Days, participating in and collaborating on staff development, and supporting other City Year Dallas departments as needed (Development, Recruitment and Admissions, Operations, etc.).

Job Description

Impact Manager Job Responsibilities

AmeriCorps Member Program Delivery & Experience

• Supervise, coach, and develop teams of AmeriCorps members (ages 18-25) to achieve quantitative and qualitative student growth and reach their leadership development potential.
• Model leadership that reflects City Year’s culture and values and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways.
• Support AmeriCorps Member learning and development by designing and facilitating trainings in both office- and school-based settings
• Implement and lead AmeriCorps Members through City Year’s performance management protocol, which includes bi-weekly leadership development coaching sessions and start-of-year, mid-year, and end-of-year performance reviews.
• Support AmeriCorps Members’ Professional Development programming, which includes professional skills development and college and career coaching towards positions after their term of service.
• Develop talent from within the corps for City Year and the larger education field and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and learning and development programing.

Whole School Whole Child Delivery & Impact

• Develop and manage partnerships with school administration, teachers, and staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, positive youth development, and course performance interventions for students
• Lead, manage, and coach AmeriCorps members to implement City Years’ service model, which balances the delivery of whole-school and whole-class support and small group and individualized support for students at assigned school.
• Execute local strategy for Observation and Coaching to improve student interventions. Support Learning and Evaluation team in providing formal Observation and Coaching of ACM practice.
• Coaching of ACM practice." Support the collection, monitoring, and analysis of student- and school-level data, from both school and City Year electronic systems, to identify trends and improve whole-school, whole-class, and small-group and one-on-one support, ensuring student impact completion and improvement in targeted areas.
• Use school and City Year electronic systems dashboards to track student progress and lead team based monthly data reviews.

School Partner Management

• Serve as the primary representative of City Year at the assigned school(s) collaborating with stakeholders to effectively align and balance school, City Year, and team needs, priorities, and goals.
• Build and cultivate strong partnerships with teachers, administrators, school officials, and other decision-makers and stakeholders within the assigned school(s).
• Use appropriate critical thinking, strengths-based approaches to coach AmeriCorps Members to solve conflicts with partner teachers in mutually beneficial ways, taking an active role when necessary
• Serve as a trusted advisor to principal and school staff by serving as a member of the school’s Instructional Leadership Team (if possible), holding monthly meetings with principal and/or other administrators and monthly check-ins with partner teachers, maintaining a strong and visible presence in school, working collaboratively with administration and staff to implement the Whole School Whole Child model, and building a bridge between AmeriCorps members and school staff to ensure success

Organizational Stewardship

• Participate in weekly Impact Meetings and Impact Learning Spaces.
• Participate in weekly Staff Meetings
• Support in the identification and cultivation of prospective RACM (Returning AmeriCorps Members)
• Support the Development Department through school- and site-specific corporate and external partner engagement, such as school visitor programs, corporate programming for AmeriCorps Members and students, and school-based corporate volunteer service projects.
• Support the Recruitment and Admissions Department by interviewing prospective AmeriCorps Members, representing City Year at local career fairs, and hosting prospective AmeriCorps Member school visits.
• Identify, participate in, and support other organizational initiatives and projects, as needed.

Benefits