At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Coordinator - Digital Solutions to join our Imaging Operations team. In this role, you will be responsible for managing end-to-end scanning and digitization projects across multiple customer sites and Iron Mountain facilities to ensure seamless, on-time delivery. You will join a dynamic team of digital transformation experts dedicated to helping our customers bridge the gap between physical and digital information through advanced technology and automation.
In this role, you will:
Manage end-to-end digitization operations: Lead project lifecycles including Proof of Concepts, User Acceptance Tests, and Work Completion Certifications to ensure all deliverables meet the defined scope of work.
Collaborate with internal and vendor teams: Supervise a diverse workforce of over 50 personnel across multiple sites, fostering a high-productivity environment to achieve daily and monthly targets.
Ensure operational excellence and compliance: Maintain rigorous quality standards and manage client escalations effectively to ensure smooth, uninterrupted service delivery at every site.
The ideal candidate will have:
3-5 years of experience in managing multiple operational sites within the digitization or document management trade.
Strong knowledge of production imaging technology, including Document Management Systems, workflow automation, and various production scanners such as Automatic Document Feeder and Overhead models.
Proven ability in reporting and stakeholder management, specifically utilizing Google Sheets and Management Information Systems (MIS) to track productivity and provide actionable insights.
A Bachelor’s degree is required; a Master of Business Administration (MBA) in Operations is preferred.