ICT Project Manager

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – NATOIS-0037

Role Background

Within Information and Communications Technology Management (ICTM), the Business Solutions Management (BSM) service oversees and directs the full lifecycle of all NATO HQ IT systems including developing and implementing the comprehensive evolution and transformation of all digital services.

The Integration and Coordination Unit (ICU) sits in the BSM service and participates in the implementation, transition and upgrading of software to complement and enhance office productivity as well as to support organisational efforts to institute Digital Transformation and Cloud adoption. In the foreseeable future some of the NATO HQ ICT infrastructure will be integrated into a centralised NATO-wide cloud infrastructure.

The Project Manager is responsible for the implementation of new systems and software packages in support of business requirements as well as the related coordination of security accreditation activities.

Role Duties and Responsibilities

• Develop project plans under the guidance of the Project Boards;
• Monitor project progress;
• Maintain projects’ risks and issues registers;
• Ensure the project gets approval from a security perspective;
• Develop project documentation as required, e.g. a Project Initiation Document; Highlight report, Exception report, etc.
• Provide monthly status reports per project to NATO supervisor and respective project board.

Essential Skills, Experience and Certifications

• Minimum 5 years of experience in ICT project management functions;
• Proven experience in security accreditation processes;
• Experience in software development.
• Have experience in working in an international organization or environment.
• Technically oriented university degree (information management, electronic engineering, etc.) or equivalent completed advanced vocational training;
• Good understanding and technical knowledge of the ICT infrastructure & security services (directory services, database, PKI, firewall, etc.), latest software technologies;
• Good understanding of project management methodologies and tools (PRINCE2);
• Possess the following minimum levels of NATO’s official languages (English): V (“Advanced”)

Language

• Possess the following minimum levels of NATO’s official languages (English): V (“Advanced”)

Desired Skills, Experience and Certifications

• Experience with contract or service-level-agreement management.
• Experience of implementation of AI solutions and/or migration to the cloud projects.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required. The amounts for travel and per-diem costs incurred by the Contractor’s personnel performing official missions to locations other than Brussels, if the work at such location was authorised by the NATO Service Manager and must be documented with the corresponding NATO Service Manager’s travel authorization and the travel tickets and receipts. Amounts will be reimbursed (outside of this contract) according to NATO Travel on Duty (TDY) cost limitation and standards.

Security Clearance

• Valid National or NATO Secret personal security clearance