Stryker

ICM_(Associate) ICM Operations Manager_Shanghai

Shanghai, China Full time
Work Flexibility: Hybrid

Position summary:

This role is to support and assist field force and ICM BP to achieve channel management targets via efficient collaboration with the BP team and under effective management of system and processes.

Essential Duties & Responsibilities: (Detailed Description)

  • IC contract preparation and tracking.

  • IC Hub system & Channel Map system maintain.

  • SOP check and provide feedback to BP and sales team.

  • Follow up on the SOP process for IC check-in, check-out, renewal, termination and amendment.

  • Conduct channel coverage and channel performance analysis and produce reports to support channel management.

  • Act as communication bridge between ICM and other supporting departments to match the supply and demands of both side, assist in promoting channel process management.

  • Company project support and handle other ad hoc tasks assign by manager.

  • Effective allocation and supervision of daily work for the operations team.

Education & Experience:

  • Bachelor degree

  • At least 3 year experience in dealer or channel management related functions

  • Ability for data gathering and analyzing skill.

Physical & Mental Requirements:

  • Excellent communication skills

  • High ethical standards and integrity.

  • Good service & problem solver

  • Discipline, Attention to details

  • Quick learner, ability to meet deadlines, prioritize workloads

  • Be effective and conscientious, with good cooperation with other functions

Leadership (People Management requirement)

Allocate work, provide guidance to staff and provide coaching, constructive feedback and short-and-long term development opportunities for subordinates.

Travel Percentage: None