IB Sales

ROLE DESCRIPTION

The Korea IB Manager is responsible for driving aftermarket Sales (supplies, parts) to increase VJ market share and maximize profitability through direct and indirect channels in Korea and assigned territories.  This position reports to Korea General Manager and has a dotted line reporting to Regional IB Manager/Director.

Key Responsibilities:

Drive direct sales of all Videojet consumable supplies, parts and service contracts to new and existing customers to achieve margin targets.

• Maintain active relationships with the existing accounts through targeted calls/visits

• Maintain/Increase supplies contracts through new/renewals

• Manage renewals of annual supplies contracts with price increase

• Negotiate any other special requests for pricing

• Maintain and manage Customer Database (CRM) for territory assigned (SFDC)

• Work with Korea Direct team on retain and regain strategies using standard IB and Veralto Business System tools

• IB Tool Update

• Prepare monthly customer risk analysis report

• Prepare monthly forecast report on supplies target

• Provide analytical support on data on pricing, product mix, sales, product trends, vertical/customer analysis and work with Regional Sales team to develop and implement strategies to achieve IB revenue/margin target

• Analyses the hits and misses in the IB sales and margin, find RC, define, and implement actions to either fix the RC and/or catch up the gap

• Initiates PSPs, Kaizen and other countermeasures for the desired course corrections

• Voice of Customer – ensuring local market demands are fed back into Korean team.

• Champions IB Standard work and processes

Work Experience and Skills/Competencies:

• Min. 5-6 years of consumable sales experience (including parts and service contract sales) preferably from an industrial/equipment industry in a B2B setup

• Aftermarket skills set

• Analytical mindset

• Excellent communication skills phone and F2F, both written and verbal, upstream and downstream

• Self-motivated

• Flexible approach, adaptive skills to different work cultures, challenging markets and must have a solution-finding attitude

• Comfortable with ambiguity

• Proficient in MS Office and good working knowledge in Excel

• Language skills: Professional proficiency in English (intermediate to advanced or higher)

• Continuous improvement mindset

• Proactive and independent

• High energy, able to work under pressure

• Process-oriented

Desirable to have:

• Planning & forecasting experience

• Understands our customers, has sold into part of our customer base: Food, Beverage, Pharma, Household, Extrusion, Wire & Cable, Automotive etc.

• Good verbal and written communication skills in English (For internal communication)

• Experience working with Distributors/Partners/Channels

• Proven track record of achieving and/or exceeding sales target

• Sold capital good with significant supplies and service aftersales element to business

• Worked with multiple customers at all levels, particularly in manufacturing environments

• Used to selling multiple products / different technologies (“basket of products”)

• Familiar with CRM/Sales Database and a sales funnel

• Selling skills – understands the sales process

• Monitoring and strong follow-up with customers

• Diploma/Degree in Business / Engineering / Finance

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

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