ZEISS Group

IAM Service Owner (f/m/x)

Oberkochen Full time

Welcome to ZEISS – a company that combines innovation and responsibility! Our corporate functions are diverse and make a decisive contribution to the strategic orientation and sustainable success of ZEISS. 

In this role you will:

  • Own and drive the IAM product vision and roadmap, covering identity lifecycle, MFA, SSO, groups & roles, PAM, and governance

  • Ensure stable, secure, and SLA compliant operation of IAM services together with internal teams and external providers

  • Translate business and regulatory requirements into product features and continuous improvements

  • Monitor service quality, KPIs, risk posture, and compliance with frameworks (GDPR, CSOPs, ISO 27001)

  • Manage collaboration with IAM service providers, participate in operational governance

  • Maintain accurate and complete product documentation and Service Handbook

  • Communicate roadmap changes, service updates, and operational issues to stakeholders across IT and business units

  • Plan and lead IAM related projects of various sizes, milestones

  • Support audits, identity governance initiatives, internal/external benchmarks, and security improvement programs

Your profile:

  • Proven experience with IAM technologies and concepts (e.g., Azure AD / Entra ID, MFA, SSO, SCIM, RBAC, PAM, federation, identity governance)

  • Solid background in IT Service Management, product ownership, or service delivery for security critical platforms

  • Strong understanding of identity lifecycle, authentication standards and compliance frameworks

  • Experience coordinating external providers, SLAs, and service quality KPIs

  • Strong analytical and problem solving abilities with structured, independent working style

  • Excellent communication skills in English and the ability to collaborate with global stakeholders

Your ZEISS Recruiting Team:

Lisa Briesner, Markus Repp