I-CARE Case Manager

Job Title

I-CARE Case Manager

Agency

Texas A&M University - Corpus Christi

Department

Assoc Dean of Students - CARE

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

Learn more information here!

PURPOSE

The I-CARE Case Manager reports directly to the Associate Dean of Students (ADOS) and serves on the I-CARE Behavioral Intervention Team. The position works to foster student development and to offer a supportive, personalized response when difficulties arise. They are responsible for case management and work closely with the ADOS to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow-up services. They provide consultation to campus community and are responsible for developing partnerships across campus and with local agencies in the community to provide and connect students with resources and services.

 

DESCRIPTION

Functional Area 1: Case Management

Percent Effort: 45%       

• Takes Care Referrals, investigates concerns, evaluates, and presents cases to I-CARE Team.

• Serves as a point of contact and provides consultation for campus community members who are seeking guidance about services for students.

• Manages referrals to on-campus and community-based resources. Works closely with campus constituents in coordinating referrals and services.

• Assists students in understanding policies and procedures relevant to their situation and works to identify solutions for the student.

• Coordinates follow-up and tracking of students in distress to monitor progress. Completes documentation and maintains record keeping of cases in Maxient.

Functional Area 2: Administrative

Percent Effort: 35%

• Assists the ADOS with the updates and maintenance of the Care & Assistance Manual, the website, community resource provider list and marketing materials.

• Serves as a back-up to the I-CARE Team in the absence of the Chair.

• Serves on departmental and campus committees and projects.

• Collaborates with Graduate Assistants within Dean of Students Office.

• Performs other duties as assigned.

Functional Area 3: Outreach

Percent Effort: 20%       

• Facilitates training sessions and presentations for the campus community.

• Collaborates with case managers on campus to resolve student issues and expand campus resources.

• Establishes working relationships with community mental health providers and other support agencies.

QUALIFICATIONS

• Bachelor’s degree in applicable field.

• Five (5) years of related experience.

• Additional education may be used as a substitute for the minimum experience requirement:

  • Master’s degree and three (3) years related experience

  • Doctoral degree and one (1) year related experience

• Experience in crisis management and response.

• Experience in facilitating training and/or presentations.

• Intermediate computer skills in Microsoft Word, Excel, PowerPoint, and Outlook.

• Ability to develop and maintain case management files, referral resources and community services database.

• Ability to maintain confidentiality based on relevant laws, policies and/or procedures.

SALARY $4,166 Monthly ($50,000 Annually Approximately)

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Dual Career Partner Program

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.