Description -
Who we are?
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.
HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr
Diversity drives our innovation engine
Diverse teams create transformative solutions that better serve our customers and advance how the world works and lives.
We’re reinventing the standard for diversity and inclusion — in how we operate as a company and impact society. Diversity is embedded in all we do, and every HP employee at every level plays a part. By valuing differences, we engage top industry talent to drive our company’s long-term success.
The Technical Customer Assurance Manager (TCAM) resolves moderate to complex technical issues across hardware and software environments for internal and external customers. Serving as a trusted consultant, the TCAM leads technical assurance activities, architects and integrates solutions, and proactively mitigates risk. The role is pivotal in driving customer satisfaction, accelerating incident resolution, and enabling innovation through advanced technical expertise and cross‑functional collaboration.
TCAM provides expertise to different project teams; participates in cross‑functional initiatives that improve customer outcomes and operational excellence.
Works on complex problems requiring in‑depth evaluation of multiple factors; exercises independent judgment and advanced problem‑solving skills.
This job description outlines the general nature and level of work performed. It is not an exhaustive list of all duties, skills, or responsibilities. Duties may change, and additional tasks may be assigned as business needs evolve.
Why joining HP France?
At HP France, you will be immersed in an inspiring workplace where all our people love to be, collaborate well together and where they can learn, grow and develop professionally as well as personally. We offer empowering responsibilities. You will have the opportunity to evolve through your commitment, your skills and your sense of initiative! This position can be the 1st step in a great career within our teams!
Joining us also means a great work-life balance and benefits such as meal vouchers, discounts on HP products and more!
Driven by a strong corporate culture, our employees are involved in numerous initiatives through internal networks (Next Gen, Women@hp, workplace well-being team, ect.) and external volunteering (Nos Quartiers ont du Talent, Hour of Code).
HP is also committed to an equal opportunities policy, from recruitment to career development. Job offers are open to all, including people with disabilities.
Our promise: To create a diverse and inclusive working environment! So, what are you waiting for?
Based in Meudon (tramway T2 stop Brimborion), our campus offers collaborative, creative and ultra-connected open spaces
#LI-POST
Job -
ServicesSchedule -
Full timeShift -
No shift premium (France)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"