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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
HYBRID Opportunity in Northeast, OHThe eCommerce Merchandiser supports the day‑to‑day execution and maintenance of product assortments across Kay.com, KayOutlet.com, and PeoplesJewellers.com. This role focuses on accurate SKU setup, product data maintenance, and quality assurance within Signet’s Inventory Management and Product Information Management systems. The Ecommerce Merchandiser works with speed and attention to detail to ensure products are accurately represented on site and ready for customer purchase. This role partners cross‑functionally with IT, Marketing, Merchandising, Distribution, and Customer Care to support timely and accurate execution.
Responsibilities
Execute SKU setup and ongoing updates within PIM and related systems for Kay, Kay Outlet, and Peoples websites
Review and maintain product attributes, imagery, and content to ensure accuracy and customer‑friendly presentation
Assign products to the appropriate taxonomy, categories, and facet values following established guidelines
Support dropship assortment setup and maintenance, including basic inventory checks and vendor coordination
Perform QA checks before and after products go live to ensure accurate site display and readiness
Escalate data, inventory, or setup issues to senior team members as needed
Conduct routine site checks to validate product availability, pricing, links, and variations
Assist with product linking (e.g., size, metal, or style variations) to support proper site organization
Maintain clearance and promotional categorizations under guidance
Review marketing links and site placements to ensure accuracy and functionality
Document and report issues such as broken links, incorrect pricing, or missing product data
Partner with Merchandising, Marketing, IT, and Operations teams to support timely execution
Support resolution of basic product or order‑related issues by routing to the appropriate team
Participate in team meetings, training sessions, and assigned projects
Qualifications
1+ year(s) of experience in eCommerce, Digital or Data Integrity
The ability to learn, understand, and utilize Signet Akron’s internal systems (IMS, PIM, etc.) or e-commerce specific systems (Hybris, Adobe Analytics, etc.)
Strong computer skills with a basic understanding of the Microsoft application suite including Outlook, Word and Excel
Benefits
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:
✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
The salary range for this opportunity is $45,000 - $70,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.