Department: Other Agencies and Independent Organizations
Location(s): Washington, District of Columbia, Macon, Georgia, Kansas City, Missouri, Durham, North Carolina, Boyers, Pennsylvania, Philadelphia, Pennsylvania, San Antonio, Texas, Norfolk, Virginia
Salary Range: $52727 - $82938 Per Year
Job Summary: Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist with the Federal Talent Management Center, Employee Services and Records Management, you will perform personnel processing and records management functions, provide technical HR guidance, and ensure accurate and compliant personnel actions supporting federal agencies.
Major Duties:
Qualifications: To be considered qualified, the HR Office must be able to clearly verify that you meet the specialized experience requirements based on your resume. Your relevant experience must be fully supported with specific details, including the months and years worked and the number of hours per week for each position (including volunteer work). One year of specialized experience is defined as 12 months of full-time work at 40 hours per week, with part-time experience prorated accordingly. Experience that does not include exact hours per week or is listed as "varies" cannot be credited. For the GS-09: You must have at least one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-07 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing ALL of the following: Processing standardized personnel actions using HR systems and established procedures in accordance with defined guidelines; AND Applying basic knowledge of federal HR policies, procedures, and guidelines (e.g., GPPA, recordkeeping requirements) to support personnel processing and records management; AND Reviewing personnel action requests or employee records for completeness and identifying discrepancies for correction; AND Supporting audits, mass personnel actions, or onboarding activities by collecting and validating data; AND Communicating with HR staff, managers, or customers to obtain or provide information related to personnel actions and employee records. OR Have a Master's degree in human resources, business, public administration, or another closely related field. OR Have two full years of progressively higher level graduate education leading to a Master's or equivalent degree in human resources, business, public administration, or another closely related field. OR Have a combination of education and experience to qualify at this level. To calculate your percentage of education, divide the number of graduate semester hours earned, in excess of 18 semester hours, by 18. If your education is in quarter hours, convert to semester hours by multiplying the number of quarter hours earned by 2/3rds. To calculate your percentage of experience, divide the number of months of full-time experience by 12. If your experience was part-time, convert to full-time by dividing the number of hours worked per week by 40 then multiply by number of months worked. Add the percentages. The total must equal at least 100 percent to qualify. (NOTE: You must submit a copy of your college transcripts (official or unofficial) to support your claim.) For the GS-11: You must have at least one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-09 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing ALL of the following: Processing a full range of personnel actions, including those requiring application of recruitment and placement, pay administration, and hiring authority provisions; AND Reviewing and evaluating personnel action packages (including non-competitive hiring authorities) to ensure compliance with laws, regulations, and policies; AND Reconstructing employment histories and analyzing personnel records to resolve discrepancies and determine employee entitlements (e.g., SCD, pay setting); AND Providing technical guidance and consultation to managers, HR staff, or customers on personnel processing and recordkeeping requirements; AND Analyzing HR data, identifying issues, and recommending or implementing corrective actions or process improvements. OR Have completed the requirements for a Ph.D. or equivalent doctoral degree or completed at least 3 full academic years of progressively higher-level graduate education leading to a Ph.D. or LL.M, if related, (for example, human resources, business, public administration, management or other directly related field of study) that demonstrates the knowledge, skills, and abilities required to do the work of this position. OR Have a combination of education and experience to qualify at this level. To calculate your percentage of education, divide the number of graduate semester hours earned, in excess of 36 semester hours, by 18. If your education is in quarter hours, convert to semester hours by multiplying the number of quarter hours earned by 2/3rds. To calculate your percentage of experience, divide the number of months of full-time experience by 12. If your experience was part-time, convert to full-time by dividing the number of hours worked per week by 40 then multiply by number of months worked. Add the percentages. The total must equal at least 100 percent to qualify. (NOTE: You must submit a copy of your college transcripts (official or unofficial) to support your claim.) You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/12946789
Application Deadline: 2026-05-11