Human Resources Specialist (Information Systems) (Title 5) (Permanent)

Human Resources Specialist (Information Systems) (Title 5) (Permanent)

Department: Department of the Army

Location(s): Richmond, Virginia

Salary Range: $78009 - $121551 Per Year

Job Summary: THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a Human Resources Specialist (Information Systems) (Title 5) (Permanent), Position Description Number T5030P01/T5020P01 and is part of the VA HRO, National Guard.

Major Duties:

• As a Human Resources Specialist (Information Systems) GS-0201-11 (Title 5), you will perform the following duties: Provides technical assistance and guidance to supervisors, leadership, and various staff members in the operation, maintenance, and capabilities of various Human Resource Information Systems (HRISs) such as automated personnel systems, automated records management systems, case management systems, personnel records applications, HR In-Processing via virtual platforms, and virtual personnel services. Directs and monitors operation and maintenance of the local personnel system. Analyzes quality control queries, Personnel/Payroll data reconciliations, and rejected data entries from reports. Provides training to familiarize HRO staff, HRO remotes, and supervisors with the HRIS. Advises applicable personnel of any updates for coding, system transactions, and maintaining system security. Provides input for the development of Standard Operating Procedures (SOPs) to be used by HRO staff and customers. Leads periodic formal training designed to inform users of current and future changes. Monitors progress of training until competence is developed within HRO functional areas. Provides advice on the use of data for compiling personnel and statistical reports and preparing personnel action documents. Applies a practical knowledge of human resources management rules, regulations, policies, and procedures that have impact on, or are related to, HRIS. Compiles personnel and statistical reports and advises staff in the proper documentation for personnel actions. Monitors and controls HRIS access. Performs user account management services by identifying users to be added/deleted/modified. Controls groups by assignments and reviews system privileges to ensure confidentiality. Provides customer service for HRIS helpdesk tickets, requests for information and/or assistance. Performs other duties as assigned. As a Human Resources Specialist (Information Systems) GS-0201-12 (Title 5), you will perform the following duties: Serves as the state technical advisor for HR Information Systems (automated personnel systems, automated records management systems, case management systems, personnel records applications, HR In-Processing via virtual platforms, and virtual personnel services) with a thorough understanding of HRO functional areas and internal processes (e.g., Staffing, Benefits, etc.) and how those inter-relationships impact processing of personnel actions. Works to resolve complex issues that arise which impact multiple functional areas within the HRO. Plans, organizes, manages, and performs duties necessary to accomplish information systems management functions in support of HR programs essential to state Army/Air National Guard operations, training, and readiness missions. Provides technical support services to system users in the field. Develops and interprets policy for HRO functional areas as it relates to HR information systems and applications. Develops impact statements and recommends changes as deemed necessary which may be adopted as internal policy. Provides advice to HRO staff and serviced organization officials to ensure timely implementation of new subsystems and/or enhancements to new or existing systems. Assists with technical, functional, and communications problems of HR applications. Develops local policies/Standard Operating Procedures (SOPs) to implement changes or new programs to improve civilian personnel management operations. Develops state unique quality control (QC) program queries to ensure OPM/DoD standardization is met. Works with HRO functional areas to identify and correct invalid data. Analyzes quality control queries, personnel/payroll data reconciliation, rejected actions and reports to determine trends, problem areas and recommends modifications. Follows up to ensure corrective action is accomplished. Manages access for all HR information systems including accountability, verification, and validation of resources. Performs user account management services by identifying user additions, modifications, deletions, group assignments, and system privileges. Coordinates with appropriate personnel on resolving firewall/server issues too difficult to resolve by the specialist. Resolves printer and client-server issues. May have limited leader responsibilities. Distributes and balances workload among Information System employees. Gives on-the-job training to lower-graded employees. May approve emergency leave for assigned employees in extenuating circumstances. Provides input into annual performance appraisals. Resolves simple complaints and grievances, referring the more serious ones to the supervisor. Recommends training needs for employees. Provides input to the supervisor concerning selections, promotions, reassignments, and recognition of outstanding performance. Performs other duties as assigned.

Qualifications: NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/DD/YY to MM/DD/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. NOTE: All job seekers will be required to limit their resumes to 2 pages in length when applying for job opportunity announcements (JOAs) *NOTE: Accessioning into this position is contingent upon verification of Tier 3 Security Clearance. WHO CAN APPLY: GROUP A - All On Board Federal National Guard Employees within Virginia National Guard. GROUP B - All current Federal Employees (from any agency), all federal re-employable eligible, and/or current Army M-Day and Air DSG within VANG. GROUP C - All U.S. Citizens. GENERAL EXPERIENCE: Applicant must have experience, education or training being responsible for planning, operating, and administering the operation of the Human Resources Information Systems (HRIS). SPECIALIZED EXPERIENCE GS11: Applicant must have at least 12 months of specialized experience, equivalent to at least the GS-09 level, or equivalent pay band in other pay systems in the Federal government. This experience may also have been obtained in the private sector but must demonstrate that it is comparable to the GS grade indicated. This experience must include activities such as: Experience providing technical assistance and guidance to supervisors, leadership, and various staff members in the operation, maintenance, and capabilities of various Human Resource Information Systems (HRISs). Experience providing training to familiarize Human Resources Office (HRO) staff, HRO remotes, and supervisors with the HRIS. Experience providing advice on the use of data for compiling personnel and statistical reports and preparing personnel action documents. Experience in managing the function of the work to be performed. SPECIALIZED EXPERIENCE GS12: Applicant must have at least 12 months of specialized experience, equivalent to at least the GS-11 level, or equivalent pay band in other pay systems in the Federal government? This experience may also have been obtained in the private sector but must demonstrate that it is comparable to the GS grade indicated. This experience must include activities such as: Experience developing and interpreting policy for HRO functional areas as it relates to HR information systems and applications. Experience serving as the technical advisor for HR Information Systems (automated personnel systems, automated records management systems, case management systems, personnel records applications, HR In-Processing via virtual platforms, and virtual personnel services) with a thorough understanding of HRO functional areas and internal processes (e.g., Staffing, Benefits, etc.) and how those inter-relationships impact processing of personnel actions. Experience developing state unique quality control (QC) program queries to ensure OPM/DoD standardization is met. Experience in managing access for all HR information systems including accountability, verification, and validation of resources.

How to Apply: To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12915944 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2026-03-25