Fixed Term (Fixed Term)
There are some GREAT PEOPLE out there... we should know we hire them!
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HUMAN RESOURCES COORDINATOR
Contract
Target Salary Range $50,000 to $54,000 per annum
Placement within the hiring range is based on skills and experience
Application Deadline: March 8, 2026
Reporting to the Manager, People & Culture, the Human Resources Coordinator is at the heart of our associate experience. This role provides front-line People & Culture support, delivering exceptional service to our internal guests while guiding associates and leaders through policies, programs, and workplace matters with confidence and care. Through every interaction, the HR Coordinator contributes to a culture built on trust, responsiveness, and respect.
The job involves:
- Providing positive and consistent front-line People & Culture support to associates and leaders in a responsive and professional manner and in accordance with customer service expectations while supporting established employee relations strategies
- Contributing to a positive workplace culture by being an ambassador of Niagara Casinos and living our Company values during every interaction
- Using HR knowledge and best practices to guide decision making and inform recommendations
- Gathering relevant information from associate interactions to determine trends in morale and engagement; escalating potential areas of interest appropriately
- Providing associates with information on all critical HR functions including policy interpretation; escalating concerns; conflict resolution; Company programs; pension and benefits; health and safety; absence management; leave of absence management
- Partnering with other departments to resolve associate inquiries efficiently, minimizing unnecessary touchpoints
- Contributing to the development of departmental strategies and executing on assigned tasks
- Supporting the organization and readiness of HR workspaces and resources across both properties
- Supporting all functional areas of HR including recruitment; scheduling; disability programs; compensation and benefits; employee engagement; communication; learning and development; operations
- Adhering to compliance and workplace policies, internal control procedures, and AGCO directives
- Flexibility to support a 24/7 operation, including working a variety of shifts such as days, afternoons, and weekends
The ideal candidate has:
- College or University degree or Diploma in HR Management, Business Administration or related field
- Minimum 1 year of human resources experience; experience in entertainment or hospitality
- CHRP (Certified Human Resources Professional) designation is an asset
- Ability and flexibility to travel between Casino Niagara and Fallsview
- Excellent knowledge and application of Ontario Human Rights Code and Employment Standards Act
- Strong interpersonal skills with the proven ability to build effective professional relationships
- Superior verbal and written communication skills
- Excellent judgment, demonstrated initiative and problem-solving skills
- Excellent time management, organizational and multitasking skills
- Demonstrated ability to deal with sensitive and confidential information
- Proficient use of various applicant tracking systems and computer knowledge (Excel, Word & PowerPoint).
- Etre bilingue est un atout.
We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos