Human Resources Consultant (Hybrid)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:
This position The Human Resources Consultant is the contact for the business managers on day to day HR Operational needs including Employee and Labor Relations issues, while serving as the expert in Human Resources and working closely with the HR Business Partner, Service Center, and other HR Specialty Teams (Talent Management, Recruiting, Compensation, Benefits, etc.).  The Human Resources Consultant provides coaching, consulting, performance improvement plans to managers and employees in dealing with their relationship with the organization, their manager and each other. The incumbent will provide coaching and resources to managers on organization design, employee performance, ensuring the relations with the employee apply with applicable federal, state and local laws and regulations, and consistent with our corporate values and code of conduct. The incumbent will also provide managers and employees counsel on career development, talent reviews, communications, legal and regulatory issues, offboarding staff and outsourcing. The Human Resources Consultant serves as the expert in providing advice, coaching and counseling to managers around progressive discipline, terminations, employment investigations, and reorganizations/restructures.  The incumbent will work with mangers on business as usual organization designs and the annual talent processes.

Consultant:

Provides advice as regards to strategy, management and operations as well as the structure of a business. They analyze and identify problems, research and collect data, prepare business proposals, manage projects and programs. They recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. Consults with client to ascertain define need or problem area plus determine scope of investigation required to obtain solution. Consultants analyze data to define solution and examine alternate methods as well.

Job Responsibilities:

• Consults with leaders on day to day HR Operational needs:
• (45-55%) Investigations, Performance Coaching, Policy Interpretation and Support.
• (5%) Terminations & Layoffs, Discipline.
• (10%) Collective Bargaining agreement support.
• (15-20%) Business-as-usual org design.
• (10%) Annual talent processes (performance and talent).
• (5-10%) Adhoc/misc requests.
• Assists managers with coaching employees’ performance and development planning. Provides coaching to managers on the corporate performance management process, progressive discipline, termination process, and workplace investigations.
• Identifies and analyzes employee relations problems and trends. Conducts interviews with managers and employees to gather information on employee performance and manager effectiveness.

• Assists management in organizational design, talent reviews, and general consulting on HR related issues.
• Researches issues and makes recommendations that are consistent with our Code of Conduct, business strategy, company policies, guidelines, and work rules.
• Counsels and advises management and employees in appropriate resolution of employee relations issues.
• Facilitates employee relations discussion between management and employee and steward, when applicable. Consults with legal counsel and Labor Relations as appropriate.
• Participates in HR and business projects serving as the employee relations subject matter expert.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in business, human resources, or equivalent work experience.
• 4-6 years in functional management within a core business area or equivalent Human Resources management experience. Prior experience working with Represented Staff preferred.
• Demonstrated consulting and facilitations skills, including conducting interviews investigations.
• Demonstrated analytical, conceptual thinking, and quantitative skills.
• Demonstrated ability to build productive partnerships and collaborate with others.
• Demonstrated ability to demonstrate consultative skills and act as a trusted confidant.
• Ability to be flexible and successfully handle conflicting priorities in a fast-paced work environment.
• Thorough knowledge of and ability to apply applicable state and federal regulations.
• Demonstrated ability to work autonomously and as an effective member of a team.
• Functional knowledge of relevant Microsoft Office tools (word, excel, PowerPoint). Familiarity of HRIS applications helpful.
• Professional designation (PHR or SPHR), or ability to obtain within 18 months.
• Proficient in the use of Microsoft Office Suite.

#LI-LT

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

 

Base Salary Range:

$83,100.00 - $124,700.00

 

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.