Tebra

Human Resources Analyst

Heredia, Heredia, Costa Rica Full Time

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The HR Analyst will play a role in optimizing our HR processes and data-driven decision-making. This individual will act as a subject matter expert and be responsible for collecting, analyzing, and interpreting HR data, providing actionable insights, and supporting various HR initiatives and processes. The ideal candidate will be highly analytical, detail-oriented, and possess a strong understanding of HR principles and systems within a fast-paced environment.

Your Area of Focus

  • Process Improvement:
    • Identify opportunities for improving HR processes and systems through data analysis and best practices.
    • Collaborate with the People Team and other teams as necessary to implement process enhancements and automation solutions.
    • Create and maintain documentation, job aids, and data dictionaries to support knowledge sharing and consistency.
  • HRIS Management:
    • Ensure data integrity and accuracy within HR systems through regular audits and maintenance.
    • Serve as the subject matter expert (SME) for Workday Reporting, Benefits, Payroll, and HCM modules. 
    • Support Workday business processes, configuration, and data maintenance related to Benefits, Payroll, and HCM.
    • Partner with HR, Payroll, and Benefits teams to analyze processes, identify data gaps, and implement system and reporting enhancements.
    • Support HRIS integrations with vendors and auxiliary systems (eg: Greenhouse, Netsuite, Adaptive)
    • Support Workday upgrades, testing, and release management, ensuring smooth adoption of new features and functionality.
    • Manage HRIS projects end-to-end, including requirements gathering, process mapping, functional design, deployment, & training creation/ Administration.
  • Compliance & Auditing:
    • Assist in ensuring HR data compliance with internal policies and external regulations.
    • Support internal and external HR audits by providing necessary data and documentation.
  • Data Analysis & Reporting:
    • Collect, scrub, and analyze HR data from various sources to identify trends, patterns, and insights.
    • Ensure data accuracy, governance, and integrity across HR systems, integrations, and reporting outputs.
    • Design, develop, and maintain Workday reports, dashboards, and analytics across HR, Finance, and executive teams. (e.g., turnover, headcount, time-to-hire, diversity, compensation) to support strategic HR initiatives and business objectives.
    • Prepare and present data-driven reports to HR leadership and other stakeholders, offering clear interpretations and recommendations.
  • Ad-Hoc Projects:
    • Support and collaborate on cross-functional projects with People Operations, Total Rewards, People Business Partners, and Talent.
    • Provide analytical support for compensation reviews, benefits analysis, and organizational design efforts.

Your Professional Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field or equivalent experience.
  • 5+ years of Workday administration/configuration experience, with a focus on reporting, analytics, and functional support across Benefits, Payroll, and HCM.
  • Strong analytical and problem solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong experience in Workday Report Writer, Calculated Fields, Dashboards, and Discovery Boards.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Excellent collaboration and ability to manage multiple priorities in a fast-paced environment.
  • Solid understanding of HR principles, practices, and employment laws.
  • SHRM-CP or PHR certification preferred.
  • Demonstrated experience in process improvement methodologies.
  • Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs, complex formulas) and/or Google sheets preferred.
  • Experience with data visualization tools (e.g., Tableau) is highly desirable.
  • Workday certification(s) (Reporting or HCM) preferred.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

#LI-EH1 #LI-Remote 

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.