Comfort Systems USA

Human Resource Manager

Browns Summit, NC (EAS - Reedy Fork) Full time

Job Summary:

  • The Human Resource Manager will run the daily functions of the Human Resource (HR) department

  • including employee life cycle, administering pay, benefits, and leave, and enforcing company policies

  • and practices.

  • Responsibilities:

  • Serve as the first point of contact for managers and employees seeking clarification and

  • interpretation of various HR policies and procedures.

  • Review, track, document, identify, and research human resources issues while providing

  • information, analysis, and recommendations.

  • Support recruitment efforts for all hourly and temporary positions by managing external and

  • internal job postings through the HRIS system. Oversee the candidate interview process, which

  • includes scheduling interviews, creating and distributing candidate correspondence (such as

  • interview schedules, new hire paperwork, background checks, eligibility verifications and offer

  • letters), and providing timely follow-up communication to candidates regarding their

  • employment and interview status.

  • Collaborates with departmental managers to understand skills and competencies required for

  • openings.

  • Implements new hire orientation and employee recognition programs.

  • Performs routine tasks required to administer and execute human resource programs including

  • but not limited to compensation, benefits (including 401k), and leave; disciplinary matters;

  • disputes and investigations; performance and talent management; engagement; occupational

  • health and safety; providing reasonable accommodations when needed.

  • May be required to administer and execute routine tasks in delicate circumstances such as

  • providing reasonable accommodations, investigating allegations of wrongdoing, and

  • terminations.

  • May assist with constructive and timely performance evaluations.

  • Handles employment-related inquiries from applicants, employees, and supervisors, referring

  • complex and/or sensitive matters to the appropriate staff.

  • Ensure timely and accurate data entry for new hires, changes, and terminations.

  • Attends and participates in employee disciplinary meetings, terminations, and investigations.

  • Collaborate with managers and employees to resolve employee relations issues and offer

  • coaching and counseling.

  • Maintains compliance with federal, state, and local employment laws and regulations, and

  • recommended best practices; reviews policies and practices to maintain compliance.

  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in

  • human resources, talent management, and employment law.

  • Performs other duties as assigned.

Required Skills/Abilities:

  • Ability to build and maintain positive relationships both internally and externally.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal, negotiation, and conflict resolution skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills.

  • Strong analytical and problem-solving skills.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Ability to act with integrity, professionalism, and confidentiality. 

  • Thorough knowledge of employment-related laws and regulations.

  • Proficient with Microsoft Office Suite.

  • Proficiency with WorkDay or the ability to quickly learn the organiza​tion’s HRIS and talent management systems.

  • Flexibility to travel to other onsite locations as needed (twice a month to Raleigh and Charlotte).

  • Bi-lingual (English-Spanish) desirable.


Education and Experience:

  • Bachelor’s degree in Human Resources, or related field required.

  • OR

  • Two (2) years of HR management experience in industrial settings required.               

  • OR

  • Three to five (3-5) years of hands-on experience in an HR Generalist role within a manufacturing / field service / construction environment.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to lift 15 pounds at times.

  • Must be able to access and navigate each department at the organization’s facilities.

  • Must be able to walk the production floor.