The Human Resources Generalist (HRG) is responsible for delivering core HR services and ensuring the effective execution of programs that support leaders, employees, and organizational objectives. This role provides hands-on support in areas such as employee relations, onboarding, HR data management, rewards and recognition, and health and wellness. Acting as a key resource for employees and leaders, the HRG ensures HR processes are accurate, timely, and compliant with company policies and applicable legislation. The HRG also partners with various departments and collaborates with the HR team to maintain consistency and quality across all HR programs, serving as an ambassador for our business and culture.
While primarily focused on day-to-day operations, the HRG contributes to continuous improvement by identifying opportunities to streamline processes and enhance the employee experience. Success in this role requires a service-oriented mindset, strong organizational skills, attention to detail, and the ability to build collaborative relationships across the organization.
Specific Responsibilities include:
Talent Management & Onboarding:
- Responsible for providing support for new hire orientation sessions with the HR Administrator (HRA) for all new staff including initial orientation and any additional orientation required based on request.
- Ensure Company goals are met in relation to staffing needs for non-driving salary and hourly employees. Work in conjunction with Central Managers to determine short- and long-term staffing goals.
- Ensure job descriptions are created and updated accordingly.
- Ensure ID badge program is maintained, and employee profiles are stored.
- Ensure all property is assigned (ID, parking sticker, swipe card) including printing replacement ID cards for all terminals.
- Conduct Exit Interviews and summarize feedback for leaders, as required.
- Ensure terminated employee property is returned, and e-personnel files are well maintained.
Performance Management/Employee Relations:
- Manage day-to-day performance management and progressive discipline issues as they arise. Mediate non-operational disputes between employees, Drivers and Bison and counsel leaders on actions required and draft appropriate paperwork as needed.
- Develop necessary documentation to support the full cycle of performance management activities (discipline and discharge).
- Ensure compliance under all legislative statutes including those found in the Labour Program in a consultative approach with management.
- Participate in ESDC complaints, investigations and responses as needed.
- Responsible for obtaining and keeping current training as a Designated Recipient in accordance with company and legislative standards for Workplace Harassment and Violence Prevention incidents.
Human Resource Information System (Workday):
- Ensure employee data integrity is maintained and accurate at all times in both Workday and manual files (as required).
- Review and approve Workday transactions.
- Provide guidance and insight to leaders using Workday people analytics.
- Prepare miscellaneous reports.
Legal Compliance:
- Works with other HR/People Development staff to ensure compliance with Canada Labour Code.
- Assists with the administration of the Personal Information Protection and Electronic Documents Act (PIPEDA).
- Ensure management is advised appropriately when dealing with personnel matters.
Benefits and Disabilities programs:
- Ensure employees understand benefit coverage and all changes are communicated in a timely manner.
- Answer general inquiries regarding benefit matters.
- Assist with disability claims as required.
- Assist with the administration of all employee benefits program as required.
Employee Engagement Programs:
- Assist with various Bison Culture events.
- Assist with Corporate Events, such as Gather with Purpose lunches, Pursuit of Excellence Awards, Charity event support, Student on-site events, etc.
- Coordinates Bison Tours for external parties, as required.
Other:
- Provide daily customer service to all employees on-site and through telephone support via the HR/People Development Phone Queue.
- Participate in and contribute to all other tasks and initiatives as is necessary and as it relates to the goals of the company. I.e. committees, work and focus groups.
- Coordinate and implement projects related to HR initiatives.
- Responsible for the maintenance and updating of HR related information on the Intranet sites.
- Other duties as assigned.
Our Ideal Candidate will possess:
- 2-3 years of experience working in a similar HR role using a sophisticated HRMS tool, preferably Workday.
- A university degree or college diploma in human resources management or a related field, such as business administration, industrial relations, commerce or psychology or completion of a professional development program in human resources administration
- Strong focus on providing exceptional customer service.
- A track record of exercising professionalism and confidentiality at all times.
- Strong problem-solving abilities.
- Strong time management and organizational skills.
- Ability to manage multiple stakeholder relationships and work effectively with various levels of employees.
- Ability to adapt to workload and working conditions while maintaining a positive, approachable attitude and professional demeanor.
- Excellent oral communication skills for face-to-face, video and telephone interviews, and excellent written communication skills - specifically speaking with clarity and confidence and writing concise job posting and job descriptions.
- Excellent MS Office Suite skills are required.
- Valid driver's license and access to reliable transportation.
This job is classified under NOC Code: 11200.
Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams
About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.