HR Technology Manager

Brand:

Bagel Brands

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world.  They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning.

POSITION MISSION

The HR Technology Manager serves as the functional and technical owner of Bagel Brands’ Human Capital Management (HCM) systems, including Workday and related HR technology platforms. This role ensures HR systems are secure, scalable, integrated, and aligned with enterprise architecture standards while enabling People and business teams to operate efficiently and compliantly.

As part of the Enterprise Applications team within IT, this role partners closely with People, Finance, Operations, and external vendors to ensure HR technology solutions support business priorities and deliver accurate, reliable data for decision-making.

ENTERPRISE SCOPE OF RESPONSIBILITY

This role owns system configuration, optimization, integration, governance, and ongoing support for HR technology platforms, including Workday HCM and related modules supporting Talent Acquisition, Total Rewards, and workforce reporting.

The HR Technology Manager ensures adherence to enterprise application standards, security protocols, data governance requirements, and system architecture principles across all HR-related systems.

Department: Information Technology

Reports too: Senior Director, Enterprise Applications

Annual Base Salary range: $135,000 up to $150,000/yr

Bonus: 15%

This position is located in Denver, CO at the Corporate Headquarters, Support Center. Address: 1720 S. Bellaire Street, Skybox suite, Denver, CO 80222

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

HR Systems Strategy & Governance

• Contribute to the HR Technology roadmap in alignment with enterprise application strategy and IT standards.
• Ensure HR systems align with architecture, integration, security, and compliance requirements.
• Partner with IT leadership and cross-functional stakeholders to prioritize system enhancements and technology investments.
• Identify risks, system dependencies, and opportunities for process automation and platform optimization.

Workday & System Ownership

• Serve as the primary system owner and subject matter expert for Workday HCM and related HR platforms.
• Configure and maintain business processes, workflows, security roles, integrations, and system controls.
• Lead system upgrades, testing cycles, feature releases, and change management activities.
• Ensure data integrity, reporting accuracy, and reliable system performance.
• Manage system integrations with Payroll, Benefits, Talent Acquisition, and other enterprise systems.

Data, Reporting & Analytics

• Develop and maintain HR reporting frameworks and dashboards that support workforce planning and leadership insights.
• Partner with People and Finance teams to ensure data structures support meaningful analytics.
• Ensure data governance, privacy, and access controls meet internal standards and regulatory requirements.
• Translate business reporting needs into scalable system solutions.

Operational Support & Continuous Improvement

• Lead day-to-day HR system support operations, ensuring timely issue resolution and user support.
• Establish and maintain documentation, system standards, and best practices.
• Monitor system performance and proactively recommend enhancements.
• Support audit, compliance, and regulatory reporting requirements.

Vendor & Stakeholder Management

• Manage relationships with Workday and other HR technology vendors.
• Partner with People leadership to understand evolving business needs and translate them into system solutions.
• Serve as a liaison between IT and People teams to ensure alignment and clarity on system capabilities and limitations.

LEADERSHIP COMPETENCIES (MANAGER)

The HR Technology Manager,  is expected to demonstrate Bagel Brands’ core leadership behaviors through reliability, collaboration, and execution.

Effective Communication: Communicates technical concepts clearly to non-technical stakeholders and ensures alignment across functions.

Accountability & Ownership: Demonstrates ownership of system performance, data integrity, and technology outcomes.

Adaptability & Perseverance: Navigates changing business needs, system updates, and competing priorities with discipline and resilience.

Empowerment: Develops team capability and enables business stakeholders to effectively leverage HR systems.

Curiosity: Stays current on HR technology trends, enterprise systems strategy, and emerging best practices.

Self-Awareness: Understands impact of system decisions on users and business operations and adjusts approach accordingly.

REQUIRED KNOWLEDGE, SKILLS, & EXPERIENCE

Required:

• Bachelor’s degree in Information Systems, Technology, Business, Human Resources, related field or equivalent experience.
• 5+ years of experience managing Human Capital Management (HCM) systems and reporting solutions.
• Minimum 2 years of supervisory or team leadership experience.
• Strong knowledge of enterprise system integrations, data governance, and security standards.
• Experience configuring and managing Workday HCM or comparable enterprise HR systems.

Preferred:

• Master’s degree in related field.
• Workday certification(s) preferred.
• Experience in multi-unit retail, restaurant, or hospitality environments.

PHYSICAL DEMANDS

This role requires the ability to sit and work at a computer for extended periods and communicate effectively with cross-functional stakeholders. These requirements may be met with or without reasonable accommodation.

The duties of this position may change from time to time. The Company reserves the right to add or delete duties and responsibilities at the discretion of the Company or its managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment for all individuals. We do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.

**Ranges reflect what employer reasonably and in good faith expects to pay for such position.

 

Address: | 1720 S Bellaire St. Skybox , Denver, Colorado 80222 |

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.