HR & Payroll Systems Support (Maternity Coverage)

12-Month Contract (Maternity Coverage):

Flynn Group of Companies, North America’s leading building envelope contractor, is seeking an HR & Payroll Systems Support to join our IT Department in Mississauga. This role reports to the HRIS‑Payroll Systems Manager and is an excellent opportunity for an early‑career professional looking to build hands‑on experience in HR technology, payroll systems, and enterprise applications.

The HR & Payroll Systems Support role provides day‑to‑day functional and technical support for payroll and HR systems, primarily SAP Employee Central Payroll (ECP) and related applications. The role works closely with Payroll, HR, IT, and external vendors to support testing activities, system updates, issue resolution, and continuous improvement initiatives.

This position is well suited for someone with a strong interest in HRIS, payroll systems, and IT support, who is eager to learn enterprise systems in a structured and collaborative environment.

What You’ll Do

System & Payroll Support

• Provide operational support for SAP Employee Central Payroll and related HR and workforce systems.
• Assist with payroll processing support during weekly payroll runs, ensuring issues are escalated and addressed in a timely manner.
• Support system updates and configuration changes based on approved payroll and legislative requirements.
• Assist in identifying, documenting, and tracking system issues using the organization’s work management tools.
• Provide time‑sensitive support to Payroll and HR teams as required, including occasional off‑hours support during critical payroll periods.

Testing & Quality Assurance

• Participate in HR and Payroll system testing to ensure system integrity across environments and integrations.
• Execute test cases using established testing processes, templates, and tools.
• Support testing activities for Year‑End, Start‑of‑Year, and mid‑year tax or legislative changes.
• Assist with defect tracking, documentation, re‑testing, and follow‑up to resolution.
• Contribute to test planning and progress reporting under the guidance of the HRIS‑Payroll Systems Manager.

Documentation & Process Support

• Assist in developing and maintaining system documentation, test scripts, and end‑user reference materials.
• Participate in work sessions related to process design, enhancements, and system changes.
• Support the maintenance of functional and procedural documentation for payroll‑related processes.
• Help document business requirements and enhancement requests submitted by stakeholders.
• Contribute to continuous improvement initiatives aimed at improving payroll system efficiency and user experience.

Collaboration & Stakeholder Support

• Work closely with HR, Payroll, IT, Finance, and external vendors to support system operations.
• Maintain positive working relationships with internal teams and provide responsive customer support.
• Communicate issues clearly and professionally, escalating when appropriate.

What We’re Looking For

• Minimum 3 years of experience in HRIS, payroll systems support, Canadian payroll processing, or IT application support.
• Exposure to SAP Payroll, SAP SuccessFactors, Workday, or UKG/UltiPro is an asset (training will be provided).
• Post‑secondary education in Information Technology, Computer Science, Human Resources, Business Systems, or a related discipline.
• Interest in payroll systems, HR technology, and enterprise applications.
• Strong attention to detail with the ability to follow structured processes.
• Basic to intermediate Microsoft Excel skills (e.g. formulas, lookups, pivot tables) or willingness to learn and understanding of system testing.
• Strong written and verbal communication skills.
• Ability to prioritise tasks and meet deadlines in a fast‑paced environment.
• Willingness and ability to learn tools such as JIRA, Confluence, and Zendesk.
• Experience in a unionised environment or payroll certification (PCP) is an asset, but not required.