Napoleon sports & casino

HR Operations Specialist

Aalst, Belgium Full Time

As part of this expansion, we are creating a new HR & Payroll Specialist role based in Croatia. You will join an established and collaborative team and play a key role in supporting our growing, multi-country workforce. This role sits within our International Employee Experience team and acts as a first point of contact for payroll and HR operations queries, with a strong emphasis on multi-country payroll delivery, accuracy, compliance, and employee experience.
We are looking for someone who enjoys working in a fast-paced, international environment and is motivated to improve processes, leverage technology, and contribute to a better-than-expected employee experience through automation and self-service.

We're looking for someone who: 

  • Has proven hands-on experience delivering payroll operations in a multi-country European environment
  • Is comfortable managing high volumes of payroll and HR queries in a dynamic, international setting
  • Has strong experience working with external payroll providers as well as internal payroll processes
  • Is a confident, independent worker with strong problem-solving and analytical skills
  • Is highly organized with excellent attention to detail
  • Brings a continuous improvement mindset, always looking for more efficient and scalable ways of working
  • Is fluent in written and spoken English
  • Has experience using SuccessFactors and/or Workday (highly beneficial)
  • Has a solid understanding of employee relations fundamentals and payroll-related legal and compliance requirements

 

What you'll be doing: 

Payroll (approx. 70%)

  • Managing end-to-end payroll processing across multiple European countries, ensuring accuracy, timeliness, and compliance with local regulations
  • Working closely with external payroll providers, while managing selected payroll activities in-house
  • Acting as a trusted point of contact for multi-country payroll queries, responding accurately and efficiently
  • Investigating and resolving payroll issues with a solutions-focused mindset, keeping employee experience in front of mind
  • Supporting the implementation and ongoing administration of flexible benefits and payroll-linked deductions
  • Ensuring payroll-related data is accurate, complete, and up to date in HRIS and other relevant systems
  • Continuously reviewing payroll processes to identify opportunities for automation, standardization, and efficiency

HR Operations & Administration (approx. 30%)

  • Supporting contract administration and employee documentation across the full employee lifecycle
  • Managing onboarding, contractual changes, and offboarding with strong attention to detail and employee experience
  • Handling a high volume of HR and operational queries, balancing speed, accuracy, and compliance
  • Working effectively within a matrix organization, partnering with HR, Finance, and external vendors
  • Providing operational support on employee relations matters, with awareness of local legal considerations
  • Maintaining accurate employee data and ensuring confidentiality, data protection, and compliance

General

  • Partnering closely with HR, Payroll, and People Partner teams to ensure smooth handovers and clear ownership
  • Building strong working relationships with internal stakeholders and external providers
  • Supporting and contributing to HR and Payroll projects aligned with business and growth objectives
  • Providing operational input and guidance to People Partners
  • Proactively identifying opportunities to simplify, standardize, and improve HR and payroll processes as the organization scales

Please, provide us your CV in English.

This role can be based in one of our offices in Serbia, Croatia, Belgium or Poland.