HR Manager (German speaker)

Human Resources Manager – Vienna, Austria 

Are you ready to lead and shape the future of HR in a dynamic, international environment? 

Join Western Union Bank as Human Resources Manager, where you will play a pivotal role in steering HR strategy and execution across Austria and Germany.  

In this role, you will align HR practices with business objectives, ensure compliance with local regulations, and contribute to building an engaging, value-driven workplace that fosters growth, collaboration, and high performance. 

Hybrid: 3 days at the office per week 

Role Responsibilities 

• Act as trusted advisor and HR Business Partner to senior management in Austria, and Germany.   

• Partner with business leaders to design and implement HR strategies aligned with business goals and the global HR vision. 

• More specifically manage the HR function for Western Union International Bank (WUIB) in Austria, overseeing HR operations, regulatory compliance, and employee engagement initiatives for the regulated banking entity. And act as HR Business Partner for Money Transfer and retail business in Germany. 

• Ensure HR compliance with Austrian and German employment laws, including close collaboration with regulatory bodies and works councils. 

• Partner closely with HR Centers of Expertise (Compensation & Benefits, Talent Acquisition, HRIS, Legal Employment, Employee Relations, and HR Operations) to deliver a consistent and excellent employee experience. 

• Drive performance management, talent development, and succession planning initiatives to build strong leadership pipelines. 

• Champion employee engagement and implement initiatives that strengthen organizational culture and teamwork. 

• Support organizational change and transformation projects, ensuring smooth adoption and communication across teams. 

• Represent HR in internal and external audits and ensure compliance with banking-specific HR regulations (MFA). 

Role Requirements 

• Bachelor’s degree in human resources, Business Administration, Law, or related field (Master’s degree preferred). 

• Demonstrated expertise in strategic HR business partnering and operational HR leadership, gained through extensive experience in HR management within multinational or matrix organizations. 

• Excellent stakeholder management and influencing skills, with the ability to work effectively across functions and cultures. 

• Proven ability to balance strategic thinking with hands-on execution. 

• Strong knowledge of Austrian and German labor law, with experience working with works councils. 

• Fluency in English and German is required; additional languages are an asset. 

• Experience in banking or financial services and in German employment jurisdiction is strongly preferred. 

We make financial services accessible to humans everywhere. Join us for what’s next.   

Western Union is well positioned to become the world’s most accessible financial services company —transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.   

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/   

Salary  

We are under legal obligation to indicate the minimum salary, which is 65.000  EUR gross per year for this position. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.  

Benefits   

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few   
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.   

Your Austria specific benefits include:    

• Comprehensive life & medical cover  

• Contributory pension plan  

• Luncheon vouchers  

• Other partner discounts  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.   

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.   

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