HR Generalist

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

 

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

 

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

 

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

•POP Generalist main focus is to provide a wide range of POP support and services accross all stages of employee journey. ​

•POP Generalist play a versatile role in ensuring that POP processes are effectively executed and employees are supported.​


Job Description​

•Employee Journey: Support employees and managers in any phase of Employee Journey, ensuring smooth transitions and positive experiences. ​

•Employee Relations: Act as a point of contact for employees, addressing their questions, concerns, and providing guidance on POP policies, procedures, and benefits. Handle employee grievances and resolve conflicts.​

•HR Policy and Compliance: Ensure compliance with employment laws and company policies. Maintain and update POP policies and procedures. Educate employees on POP policies and procedures.​

•HR Administration: Maintain employee records, including personnel files, timekeeping, payroll information and POP databases. Process POP-related paperwork, such as employment contracts, terminations, and promotions.​

•POP Processes: Contribute to POP projects and initiatives in a participant role. Execute POP processes in the business area.​

•Stakeholder Collaboration: Build relationships with employees and management within the business area, providing POP support that contributes to their success. Collaborate with POP colleagues and Payroll to ensure alignment.​

•Industry Research and Best Practices: Stay informed on industry trends, research, and best practices in POP area. Continuously seek opportunities to enhance POP processes and approaches.​

•Mentor: Mentor and support more junior team members.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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