HR Coordinator, Benefits and Operations

Who we are looking for:

Responsibilities

Benefits Activities

• Coordinate day-to-day benefits administration activities within HRIS (Workday) and integrated systems, including processing and verifying enrollments, terminations, and changes including open enrollment; ensuring benefits data and data feeds are accurate and timely; and serving as primary benefits contact for employees (via email, phone, and meetings).
• Ensure client satisfaction while serving as point of contact to employees for basic inquiries for health, dental, FSA, disability, and transportation benefits while liaising with providers, deliver new hire benefits orientations and explaining benefit plan options, and coordinate the COBRA process.
• Partner with the Payroll Manager to process leave and benefits-related payroll transactions.
• Provide benefits program support such as coordinating 401(k) Retirement Plan education sessions, assisting with tracking FMLA and leave of absences, and managing employee files and documents.
• Contribute to the planning and coordination of activities for annual benefits enrollment, employee service recognition, wellness initiatives, organization-wide meetings, and holiday and special events.
• Reconcile and process monthly insurance billings/ad hoc invoices in a timely manner, and maintain reconciliation spreadsheets.

HR Department Support

• Support the compilation of HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, government labor statistics, workforce benchmarks, and other sources.
• Support mid-year and year-end compensation activities.
• Review and update HR content in HRIS (Workday) and Microsoft Teams sites. 
• Track and process department invoices and monthly department credit-card statement reconciliations.
• Maintain physical and electronic personnel files and records: file paper documents, upload electronic documents to HRIS, conduct periodic audits, complete requests for standard verification of employment, and transfer of terminated employee files to offsite storage – handle confidential information with full discretion.
• Support department contracts activities, communicating with vendors, preparing documents and uploading to our contracts database, and liaising with the Legal team.
• Assist CHRO, HR Operations, Benefits, HRIS, Compensation, Talent Acquisition and other functional areas with reports, correspondence, special programs and projects, as requested.

Required Education and Experience

• Bachelor’s degree in a business-related field, preferably Human Resources, or equivalent years of experience
• 2-3 years of Human Resources benefits experience including experience with ERISA, ADEA, COBRA, and other federal and state regulations governing employee benefits and employment
• Microsoft Office Suite proficiency 
• Human Resources Information System (HRIS) familiarity 
• Familiarity with teleconferencing software, e.g., WebEx, Zoom, Teams Meeting, etc

Preferred Education and Experience

• Degree or Coursework in Human Resources Management or Business 

Competencies

• Ability to teach and explain highly complex benefits to employees through a group or individual setting
• Strong customer service skills and ability to communicate professionally with a wide variety of audiences
• Excellent time management skills with ability to prioritize tasks from different functional areas and teams 
• High level of professionalism 
• Excellent interpersonal and communication skills 
• Strong organization skills and attention to detail 
• Proven ability to maintain high level of confidentiality and handling of sensitive information 
• Experience and understanding of what constitutes protected health information (PHI) and how to comply with the Health Insurance Portability and Accountability Act (HIPAA) 
• Strong analytical skills with the ability to review and deliver timely and accurate data
• Dedication to collaborative teamwork 

ADA/Physical Requirements

Must lift up to 25 lbs 

Fast-paced office environment with extended periods seated or standing at a desk. 

High use of computer and other office technology equipment.

Generous Benefits Package:

• Hybrid Work Environment
• Open Leave Policy
• Paid Family Leave
• 13 Paid Holidays per Calendar Year
• Staff Appreciation Days
• 401(k): 7.5% Employer Contribution
• Medical/Dental/Vision
• Employee Assistance Program
• Fertility and Family Forming
• Healthcare Concierge
• Flexible Spending Account(s)
• Healthcare Savings Account
• Disability and Life Insurance

Applications are accepted and reviewed on a rolling basis. The job posting will remain active throughout the candidate application evaluation process.

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.