Otis

HR Business Partner - Iberia, Africa & Middle East

Golfo De Salónica 73, 28033 MADRID, Spain Full time

Date Posted:

2026-04-13

Country:

Spain

Location:

Golfo De Salónica 73, 28033 MADRID, Spain

Otis Human Resource’s Team is seeking a global HR Business Partner to support the Iberia, Africa and Middle East Region (IBAME). This role will partner with leadership teams in the region and align with the functional leadership in the development and implementation of a people strategy in all 15 countries >7,500 colleagues. Otis is undergoing an operating model transformation, and the ideal candidate will have experience driving transformation while working effectively in a matrix organization. Extensive collaboration with regional Labor Relations and HRBP’s is required to ensure effective relationships with key stakeholders (e.g., Works Councils), and all obligations are met.

Accountabilities:

  • Partner with IBAME Operating Unit leaders to develop people strategies that align with near term business performance and long-term functional transformation.

  • Lead, coach, and develop the IBAME HR team as they drive people strategy & programs at a local level (emphasis on building best practices across the operational network).

  • Serve as a coach and trusted advisor to leaders as they strive to improve communication, employee engagement, team development, leadership, and organization performance and effectiveness, including a focus on Otis Absolutes (Ethics, Quality & Safety).

  • Evaluate current state organization design and effectiveness and, where appropriate, seek opportunities to optimize based on internal and external micro and macro-economic trends.

  • Partner with leaders on talent, strategic workforce planning and workforce optimization.

  • Provide oversight and compliance guidance to ensure that labor & employee relations obligations are met and partnerships with the works councils and unions are maximized.

  • With a focus on employee and organization needs, partner effectively with global HR Centers of Excellence to support the implementation of people strategy – including talent attraction, (leadership and technical) development, engagement, and retention.

  • Ensure robust succession for key positions through the deployment of talent programs.

  • Support and drive total rewards processes to effectively motivate workforce, while ensuring equitable pay practices.

  • Partner with Global Business Services to ensure effective delivery of manager and employee services.

  • Build relationships across all levels of the organization to facilitate appropriate employee interactions & workforce free of fear of retaliation & harassment.

  • Ensure compliance with applicable employment laws and company policies.

What Will Help You In This Role:

  • Extensive Human Resources experience.

  • Strong business and HR acumen, critical thinking skills, and the ability to take initiative.

  • Demonstrated track record of influencing without authority and ability to deliver effective coaching.

  • Excellent communication skills, both written and verbal.

  • Experience partnering to drive talent acquisition needs and fill roles.

  • Ability to collaborate effectively and influence others in a diverse and dynamic work environment and to build strong relationships across multiple functions.

  • Strong presentation skills.

  • Highly organized with strong attention to detail, and ability to prioritize tasks and to organize workload to ensure timelines are met while managing competing priorities.

  • Bachelor’s degree in business, or related field.

  • Proficient in Microsoft Office (Excel, Word & PowerPoint).

What We Offer:

  • The opportunity to help build and shape the organisation in a high impact, visible role.
  • Regular collaboration with executive leadership teams, directly influencing business performance.
  • A role that bridges strategy and execution, enabling end-to-end ownership of people outcomes.
  • The chance to work for a global, industry leading brand.
  • Access to funded learning opportunities.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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