Citi

HR Benefits Operations Analyst

Mumbai Maharashtra India Full time

The HR Benefits Operations Analyst is an individual contributor responsible for execution of employee benefits operations, including processing, reconciliations, vendor invoice management, accounting support, statutory benefits, and employee query handling, in line with defined SOPs and controls.

Key Responsibilities

  • Create budgeted Purchase Orders (POs) for HR-related invoices.

  • Follow up with the HR team to ensure timely submission of invoices

  • Coordinate with the HR team to ensure their vendors submit invoices before the cutoff dates.

  • Book accruals when invoices are not received but payments need to be processed on time.

  • Highlight invoice rejections to the HR team and their vendors for corrective action.

  • Escalate invoice discrepancies to the HR team in a timely manner so they can coordinate with vendors for resolution.

  • Manage prepaid expenses and amortization for advance payments made to HR vendors.

  • Ensure HR expense accounts are reconciled regularly and escalate if accounts move into a red state due to incorrect entries or expense postings from other business units.

  • After payment processing by the payment team, ensure amounts are reclassified to the correct cost centers.

  • Maintain and update accrual tracker, prepaid tracker, expense account tracker, reclassification tracker, and invoice received & processed tracker on a daily basis.

  • Maintain an issue log tracker to monitor open issues until final closure or root cause resolution.

Key Skills

  • Strong accounting knowledge

  • Good Knowledge of accruals, prepaid accounting, and expense reconciliation for post payroll and Benefit processing.

  • Good English communication skills for coordination with HR teams and vendors

  • Good Excel and tracker management skills

  • Strong follow-up and coordination abilities.

Education & Experience

  • Bachelor’s degree in Commerce, Finance, Accounting, or Business Administration.

  • 5–6 years of experience in managing vendor invoices, accounting, payroll benefits, and statutory remittances.

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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