Alterra

Housekeeping Supervisor- Year Round- Full Time

Blue Mountains, ON Full time
Year Round

WHAT’S IN IT FOR ME? 

  • Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations!
  • Alterra Mountain Passes for your family;
  • Discounts on Blue Mountain Lift tickets for friends and family;
  • Free skating;
  • Staff priced meals & Starbucks treats;
  • Staff room rates at all our hotels;
  • Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!

    HOURLY RATE-$23.27

    FULL TIME HOURS:

    • 5 shifts per week
    • 8-hour shifts

    WHAT WILL I BE DOING?

    The Housekeeping Supervisor will inspire and engage employees to provide great experiences for guests, owners and employees.  Using motivational leadership and open communication skills, a leader will motivate staff to meet and exceed service standards, and will promote a seamless, hassle-free guest experience, taking ownership of both the guest and employee experience.

    • Taking ownership to ensure quality of room cleanliness, daily services, public space cleanliness, timely delivery of services, and anticipation of guest needs.
    • Coaching and developing up to 25 Room Attendants through room audits, semi-annual performance appraisals, one-on one meetings, and regular communication, and recognition programs.  Also includes daily leadership of Public Space teams.
    • Promoting BMR Health and Safety standards and initiatives
    • Leading daily briefings and team meetings

    WHAT DO WE NEED FROM YOU?

    • Minimum of 2 years previous Housekeeping or Hotel experience.
    • Previous leadership experience with a proven record of successful conflict management and strong interactions with guests and employees.
    • Intermediate computer knowledge, MS Office required, knowledge of Property Management software an asset.

    *This role is being posted to fill a vacant position

    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.