About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24-hour room service, our guests have a lovely collection to choose from.
About the role
We are looking for an experienced and motivated Housekeeping Supervisor to join our dedicated team. You will play a key role in maintaining the highest standards of cleanliness, comfort, and presentation throughout the hotel. Leading by example, you will support and inspire our housekeeping team to deliver exceptional service and ensure that every guest enjoys a flawless stay.
What you will do
Supervise daily housekeeping operations, ensuring guest rooms and public areas are cleaned and maintained to the highest standards.
Conduct inspections of rooms, corridors, and back-of-house areas, providing feedback and training where needed.
Coordinate daily room assignments and workload for room attendants and housekeeping assistants.
Support the Executive Housekeeper in managing inventory, stock control, and ordering of cleaning supplies and linen.
Handle guest requests promptly and professionally, ensuring complete satisfaction.
Train, motivate, and support team members to achieve departmental goals and uphold brand standards.
Ensure compliance with all health, safety, and hygiene regulations.
What you will bring
Previous experience in housekeeping or a related role, with at least 1-2 years in a supervisory or management position.
Strong knowledge of cleaning standards, housekeeping procedures, and health and safety regulations.
Excellent leadership and communication skills.
Ability to motivate and manage a team in a fast-paced environment.
Attention to detail and a commitment to high standards of cleanliness.
Ability to handle guest feedback and resolve issues in a professional and efficient manner.
Flexibility to work varied shifts, including weekends and holidays.
Basic computer skills (familiarity with housekeeping management software is a plus).
What we offer:
Excellent Training & Career development opportunities.
Hotel Service Charge.
Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
Shuttle bus service from the hotel between Fleet & Church Crookham.
Holiday entitlement increases with years of service up to 33 days off.
Bupa dental plan available after 6 months of service.
Opportunities to build a successful career with global potential!!
Free uniform dry cleaning available.
Annual themed employee party and many social, charitable & sporting events throughout the year.
Access to Wagestream - salary advance benefit.
Employee recognition programmes.