Housekeeper

PRIMARY ACCOUNTABILITY:  

Responsible for daily cleaning of MAHEC facilities to include clinical, administrative and educational areas, including exam rooms, procedure and ultrasound rooms, labs, restrooms and offices.    This is a second shift position with hours from 2:00pm-10:30pm, Monday through Friday.

SPECIFIC RESPONSIBILITIES: 

• All duties necessary to provide routine, scheduled cleaning services. Duties include but are not limited to:   

• sweeping and mopping all exam rooms, labs, procedure rooms and ultrasound rooms every night, vacuuming, mopping, sweeping, dusting, cleaning restrooms, carpet cleaning, and all other cleaning activities as assigned.  

• Inventory and stock supply closets from MAHEC supplies, informing supervisor when supplies need to be ordered.  

• Provides backup for other MAHEC housekeepers as needed and as assigned by Supervisor, to include occasional overtime and weekend work. 

• Classroom set-ups as requested 

• Changing batteries and other light maintenance as required.  

SUPERVISORY RESPONSIBILITIES: 

• None 

This job description is a general description of the essential job functions.  It is not intended to describe all the duties a Housekeeper may perform. 

KEY COMPETENCIES:  

• Service Delivery – You place patients, customers, employees and teammates at the center. You possess a high sense of urgency and ownership in solving problems and identifying opportunities to increase service. 

• Communication – You are comfortable communicating in person, over the phone, and through email, all with a friendly and professional tone.   

• Discretion – You operate with the mindset that information that is not your own, regardless of how trivial it may seem, is confidential first and shared only with permission. You demonstrate confidentiality with clinical, management, and other organizational data/information.  

• Problem Solving – You aren’t afraid to think on your feet and encounter a problem you don’t know how to immediately solve.  You are less concerned with being right and more concerned about connecting with various resources to assist in solving the problem and learning new things along the way. 

• Detail Orientation – Details matter to you and you develop systems and processes to help you manage a large volume of them.  You envision a process from start to finish and understand all of the details that need to be taken care of in between to keep things running smoothly.  You take pride in owning the details and it brings you joy to be trusted in this regard. 

• Initiative – You don’t wait to be told what to do.  Instead, you anticipate needs and look for tasks you can take care of in the present to facilitate a smooth process in the future.  You like to stay busy and love to jump in and help others when you have capacity.  You respect and appreciate the work of a leader and view taking initiative as a primary way to support their work.  

• Fostering Teamwork – You have the ability and desire to work cooperatively with others on your team. You have the ability to demonstrate interest, skill, and success in getting the team to work together. You work effectively with colleagues from all departments and levels within the organization.  

EDUCATION and/or EXPERIENCE:  

Preferred Experience.  

• Two years’ experience in commercial cleaning, with experience in medical office, conference center or educational facilities.  

CERTIFICATES, LICENSES, REGISTRATIONS:  

• Valid driver’s license required in order to drive MAHEC vehicle to transport equipment and supplies for use at all MAHEC sites, as well as other errands as needed. 

COMPUTER SKILLS: 

• Ability to use email system for organizational communication.  

• Ability to use calendar and scheduling systems to access and coordinate with organizational schedules for events other planning purposes preferred.  

FOREIGN LANGUAGE SKILLS:  

• Spanish language skills a plus. 

PHYSICAL DEMANDS:  

• Stands, walks, uses hands and arms to reach, handles, and feel, talks, and listens on a frequent basis.  Occasionally stoops, kneels, or crawls.  Sometimes sits, climbs, or balances. 

• Ability to lift 40 pounds on a regular basis required. 

• Ability to operate all tools & equipment needed for housekeeping required. 

WORK ENVIRONMENT:      

• Works with cleaning chemicals on a regular basis.   

• Sometimes exposed to outdoor weather conditions as related to emptying trash and maintaining safe walkways during icy conditions. 

• Moderate noise level, typical of a busy office with foot traffic and office machinery. 

ADDITIONAL INFORMATION:  

• Must have the ability to follow instructions and to respond positively to communications regarding required corrective actions as identified by supervisor or others responsible for ensuring a high quality experience for MAHEC customers at all times.  

• Ability to work effectively and efficiently independent of direct supervision required (i.e., must organize own time to accomplish all assigned & scheduled duties, must plan daily cleaning schedule around use of classrooms).