About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.Overview:
This position is responsible for the setup, service, and breakdown of banquet functions while ensuring exceptional guest experiences. The role requires attention to detail, adherence to Four Seasons standards, and the ability to work collaboratively across departments. Key responsibilities include supervising banquet operations, maintaining product quality, delivering outstanding service, and ensuring a safe and professional work environment.
Duties:
Retrieve meeting materials and store them securely.
Anticipate guest needs, respond promptly, and handle complaints professionally.
Build rapport with regular and new guests; use guest names per company policy.
Maintain effective communication within the team and across departments.
Uphold personal appearance, punctuality, and teamwork standards.
Attend monthly banquet team meetings and support a positive work culture.
Ensure banquet setups meet Four Seasons’ quality standards for food, beverage, and presentation.
Set up, break down, and clean tables, chairs, buffets, and props per event orders.
Maintain inventory and condition of linen, china, glassware, and supplies.
Coordinate with Banquet, Kitchen, and Catering teams for smooth operations.
Execute service steps accurately (greeting, order-taking, serving food and beverages).
Deliver service that exceeds guest expectations and maintain attention to detail.
Assist in other Food & Beverage areas as needed based on business demands.
Support merchandising initiatives and suggest product/equipment improvements.
Ensure a safe workplace by identifying hazards and taking corrective action.
Comply with Four Seasons policies, EmPact handbook, and local legislation.
Maintain cleanliness in banquet areas and assist during emergencies.
Physical requirements: standing full shift, lifting up to 100 lbs, working indoors/outdoors, handling chemicals, and operating F&B equipment.
Be flexible with duties, schedules, and redeployment as required.
About Four Seasons Resort Palm Beach
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. In collaboration with some of the world’s best design and culinary talent including Florie’s, the only restaurant and bar in the United States in partnership with three Michelin-starred, World's Best Chef Mauro Colagreco, write the next chapter of your career in an authentic Palm Beach paradise.
Service Culture
Currently operating 119 hotels and resorts, and 44 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For’ every year since 1998…join our team and discover why.
What to Expect
Competitive Salary & Wages
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs