MGM Resorts

Hotel Sales Coordinator - Mandalay Bay

Property - Mandalay Bay Full time
Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the Team Behind the Magic at Mandalay Bay!  As a Hotel Sales Coordinator, you’ll be the behind-the-scenes superstar helping our Sales team stay organized, connected, and ready to deliver unforgettable experiences.  From coordinating schedules and meetings to preparing communications and supporting day-to-day operations, you’ll keep everything running smoothly in our fast-paced, high-energy resort environment.

You’ll also play an important role in handling sensitive information, supporting guest needs, and creating a seamless experience for both our team and our clients.  If you’re detail-oriented, love staying organized, and enjoy being at the center of it all, this is your chance to shine!

THE STARTING PAY RATE:  $19.50 / Per Hour

THE DAY-TO-DAY:

  • Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
  • Process reservations, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays
  • Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel
  • Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner
  • Provide guest service to internal employees, guests, and all customers of MGMRI

THE IDEAL CANDIDATE:

  • High School Diploma or GED
  • Six (6) months of prior relevant experience in an administrative role
  • Previous experience with Group or Room Reservations, Front Desk and/or Guest Services in a similar resort setting preferred
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

THE PERKS & BENEFITS:

  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development opportunities through employee programs and network groups
  • Free meals in our Mandalay Bay employee dining room
  • Free parking on and off-shift at all MGM Resorts properties
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14588

Are you ready to JOIN THE SHOW? Apply today!