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We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Are you a highly organized and people-oriented professional who thrives in recruitment and scheduling operations? We’re looking for a Home-Based Recruiter/Scheduler to join our DCX team. In this role, you will support partner brands by managing candidate pipelines, coordinating interviews, and ensuring efficient caregiver scheduling. This is a great opportunity to contribute to a growing organization while developing your skills in a fast-paced and dynamic environment.
REQUIRED CORE COMPETENCIES
Highly Proficient Communicator: Strong spoken and written English communication skills.
Customer-Centric: Passionate about delivering excellent service to candidates and internal stakeholders.
Detail-Oriented & Organized: Strong attention to detail with excellent time management skills.
Problem-Solver & Analytical: Able to assess situations and make sound decisions efficiently.
Adaptable & Resilient: Able to work effectively in a fast-paced and ever-changing environment.
WHAT YOU WILL DO
Pre-Hire Activities
Advertising consistently across several platforms that 2nd Family is currently hiring. You can use both free and paid services, though all expenses need to be pre-approved.
Cultivate a consistent flow of job applications to select from.
Pre-screen all job applicants based on 2nd Family criteria
Schedule interviews with those candidates you deem to be interview-material
Make sure all interviews are listed on the calendar and provide a copy of the resume and notes taken during the phone pre-screen to the interviewer.
Onboarding Activities
Collect all necessary information on each new caregiver to complete an employee file.
Go through all of the onboarding paperwork and get all necessary pages signed by caregiver.
Email a copy of the Orientation Manual.
Ongoing HR Activities
Ensure all caregiver information is entered into AxisCare accurately and timely and that all necessary documents are scanned and saved online.
Collect updated copies of any caregiver documents that expire to ensure that the entire caregiver file is current at all times.
Scheduling Activities
Scheduling will be completed by close of business on Wednesdays for the following 2 full weeks
Follow up on unconfirmed shifts to make sure the caregiver is aware and able to work
Call, text, and email caregivers to fill shifts as needed
Participate in the weekend on-call rotation
Use your discretion in asking for office assistants or management to help with any scheduling tasks. It’s ok to ask for help!
Make every effort to fill all shifts more than 48-hours prior to the start of the shift
WHAT WE LOOK FOR
Education: Bachelor’s degree in business administration, or any related field.
Experience: 1-3 years of proven experience as a scheduler or other relevant administrative support experience.
Language Proficiency: Strong verbal, written, and English communication skills.
Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Technical Skills:
Working knowledge of medical terminology and medical insurance plans.
Proven experience working in a medical office.
Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
Proficient with Google suite (Google sheets, Gmail etc.)
WHAT WE OFFER
Salary Range: PHP 35,000 – 37,500
Industry: Healthcare
Job Type: Full-time
Work Shift: 8:00 AM - 5:00 PM EST (USA)
Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!