Department of Veterans Affairs

Home Based Primary Care (HBPC) Program Support Assistant

Winter Park, Florida Full time

Home Based Primary Care (HBPC) Program Support Assistant

Department: Department of Veterans Affairs

Location(s): Winter Park, Florida

Salary Range: $45409 - $59031 Per Year

Job Summary: The Program Support Assistant will serve in Home Based Primary Care (HBPC) under Geriatrics and Extended Care Service (GEC). Primary duties consist of managing the complex day to day administrative operations of the HBPC program which consists of 12 PACT teams covering 6 counties (Lake, Osceola, Seminole, Brevard, Volusia, and Orange).

Major Duties:

  • Program Support Assistant will serve as administrative support for the Home Based Primary Care. Duties and responsibilities include but are not limited to: Draft memo's, action item's, congressional memorandums, committee support (minutes, agendas, and reports) according to medical center and service guidelines. Assist with HPBC hiring efforts, to include coordinating interviews, gathering scores and creating packets to submit to HR for recruitment. Coordinate on-boarding requirements including PIV sponsorship and orientation for present and future employees in the section/program. Manage the HBPC SharePoint by updating, creating forms/lists, data tracking, implementation of new processes. Maintain calendars, action trackers and assisting to troubleshoot workflows for established and new processes. Submit requests, track, and follow up to ensure work orders are complete in a timely manner. Order equipment and supplies Perform timekeeping duties. Other duties as assigned. Work Schedule: Monday - Friday 8:00 AM - 4:30 PM Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Home Based Primary Care (HBPC) Program Support Assistant/99747-S Relocation/Recruitment Incentives: Not authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: administratively managing the complex day to day operations of a program or service; advanced use and application of computer software packages such as Excel, PowerPoint and Microsoft Word; composition of reports, audits, memos, action items, agendas, and meeting minutes; tracking, ordering, and distribution of supplies and equipment; assisting with orientation of new employees to include preparation of training materials; scheduling of training rotations; assuring orientation documents are completed and in employee's competency folders; and tracking and monitoring of Performance Improvement activities. You will be rated on the following Competencies for this position: Analytical Thinking Communications Critical Thinking Organizational Stewardship Systems Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although physical effort is also required in this position. Typically, the employee may sit comfortably to do the work. However, there is walking long distances while pushing supply carts/dollies. Also standing, bending, and carrying/lifting/loading/unloading of items up to 25 pounds such as equipment and supplies, is required in this position. Ability to safely drive government vehicle when needed (multiple types such as a mini-van, compact car, or sedan) for up to 2 hours one way and then back. May require bringing government vehicles into local repair shops for maintenance, and to gas station to fuel up. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/24/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12914218. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Application Deadline: 2026-03-24